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Very good 7.7
Based on 106 reviews

Recent customer comments

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Very good



based on 106 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 8.0
  • Location 7.8
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.2
  • Food/Dining 7.5

Arthur G.
United Kingdom
July 20, 2015
Short Stay
The River View, Support for Medical assistance, Spa
Disappointed in the reality which did not live up to the images on the website. It needs to be updated, the river view deluxe rooms do not reach the standard expected of a 5 star hotel, with poor lighting in the bathroom and no extract ventilation, the Wifi certainly needs boosting and the balcony was very small. The staff in the restaurant though attentive require additional training as they appeared unsure, nervous and nothing really ran smoothly.

R R.
Singapore
June 26, 2015
Mahaweli Reach - The Hotel to Stay
Hotel location, Staff and room layout.
My wife and myself spent 2 nights (19 and 20 June 2015)at the Mahaweli Reach Hotel. From the time we step out of the vehicle we were greeted with a smiling and pleasant face with clasped hands og greeting. The check in was breeze and the officers manning the counter ever happy to assist. We were shown to our room within minutes by a trainee officer (I think her name was "Su") who was again pleasant and answered all our queries like a pro. The room was a clean and comfortable and made us feel"at home" immediately. The restaurant was another place of satisfaction. With array of choices it was enough to satisfy any palate,even the decerning one. The staff manning the restaurant were again so cheerful and helpful. This is one hotel I will always return to when I am in Kandy and recommend to anyone who wishes to spend time in Kandy.

James G.
South Africa
June 05, 2015
Lovely Hotel Big Swiming Pool
Food is excellent . Rooms Spacious and service very good

Mohammed A.
Canada
May 19, 2015
Not clean
A lot of ants . Ants everywhere.

Shan F.
Sri Lanka
April 20, 2015
food & place is great.
place, food, pool

Audra K.
United States
March 31, 2015
Family trip
Staff, gardens and pool
Very comfortable. Great location and hotel offers excellent shuttle service to attractions. Great staff. Wish they had a more expansive ala carte menu. We are not big buffet people.

rana A.
United Kingdom
March 30, 2015
Family holiday
pool. room design.jewellery shop
Ok

ling C.
China
March 21, 2015
Good
Good

ling C.
China
March 21, 2015
Good
Good

Martin P.
United Kingdom
March 08, 2015
Dated Hotel
The hotel itself looks grand but it has not been maintained well. The room looks old, the bathroom was not clean and the balcony doors did not even close properly. Wifi was poor. The food served at breakfast was substandard. I do not recommend this hotel for the price. Stay elsewhere in Kandy.