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Very good 7.6
Based on 1089 reviews

Recent customer comments

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Very good



based on 1089 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.2
  • Location 9.3
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.3
  • Food/Dining 7.1

Gerry B.
United Kingdom
February 04, 2016
Historic, but a bit tired
Location, pool, historic ambience
Difficult to rate this one. It is a rambling old barn of a place which oozes colonial history and for that reason alone is worth at least a night's stay. Location is also excellent with views over the lake. The rooms are all high ceilings and polished wood floors but showing their age (especially our TV which managed only 3 English channels, one of which failed during our stay. ) Breakfast was a buffet though nowhere near as good as ones we have had elsewhere. The pool is nice though cold ! Staff are friendly though not necessarily very efficient - our check-in at 2-15 took much longer than it should have done. Overall, it is okay for the feeling of history but there are definitely other Kandy hotels which offer much better value.

Fiona B.
New Zealand
January 16, 2016
old time colonial hotel right opposite the Temple
the old rooms, the clean cold pool and the bar area
great

Annelie M.
Sweden
January 07, 2016
Tarnished and run down, but still plenty of charm
Atmospheare, location, pool
We felt cheated as we had payed for two doublerooms (we have two teenagers) but actually was given only one room - a familyroom with only one bathroom, one tv, one key, etc etc The standard was also very simple, no airconditioning and run down furniture to sit in. This hotel has a great potential if somebody would renovate it and organize and educate the personel.

Devashini S.
Malaysia
January 01, 2016
Comfortable & Super Central Location
Location, Comfort and Service
We had a really great stay - our second time back here. The hotel is really comfortable, clean with friendly staff and we absolutely loved its convenient location. We had a room overlooking the Temple of the Tooth and experienced great views of the monthly Poya celebrations, as well as quiet times by Kandy Lake. Breakfast buffet was also delicious. I would recommend staying here.

Jia T.
Singapore
December 20, 2015
Quaint hotel at a good location
(1) working lift from olden times (2) just across the road from the temple (3) huge room

Emi M.
Japan
December 05, 2015
Good location, but...
Location, staff,
This hotel has a character and it can be an amazing hotel if they renovate the roos. But big Chinese group tourist making noise makes this hotel third class. Location is ideal. All staff is very kind. Nice breakfast.

Scott T.
United States
December 03, 2015
Choose room wisely
Location, Staff, Historic Charm
The location next to the lake and the Sacred Tooth Temple can't be beat, but be warned that the rooms facing the lake are VERY noisy with street traffic. We requested to move to another room, which overlooked the pool and it was far quieter. The staff were very attentive, friendly, and professional and there was a good variety on the breakfast buffet. Rooms were a bit rough around the edges, but that comes with the territory of a 150+ year hotel

Min Z.
China
October 12, 2015
Good
Location
Just soso

mikael J.
Denmark
October 10, 2015
Good location
staff, location and interior

Dammika B.
Sri Lanka
August 08, 2015
Qulaity, Style & Convenience
Excellent Staff, Location, Colonial Style
Comfortable. Friendly effient staff