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2015
Excellent 8.4
Based on 1651 reviews

Recent customer comments

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Excellent



based on 1651 reviews
  • Cleanliness 8.8
  • Facilities 7.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.4
  • Food/Dining 7.5
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jerry K. from Malaysia
Families with older children
Stayed 2 nights in April 2016
Near train station
The location is good and the staff are supportive
Reviewed April 20, 2016

jerry K. from Malaysia
Families with young children
Stayed 2 nights in April 2016
Good staff support
The receptionists are friendly n supportive.
Reviewed April 15, 2016

yii T. from Singapore
Solo travelers
Stayed one night in April 2016
Not bad
New and clean..good
Reviewed April 10, 2016

Huilin D. from United States
Families with young children
Stayed one night in March 2016
Good value, one bad staff.
The staff assisting me was awful. she called my room after 10:30 p.m. and awoke me from my sleep in order to confirm an extension of my stay, when I had already told her prior that I would pay for the additional fees, and I speak fluent Chinese!
Reviewed March 29, 2016

Kiong Y. from Malaysia
Families with young children
Stayed one night in March 2016
nice room
nice room
clean and tidy-room
Reviewed March 23, 2016

Kiong Y. from Malaysia
Families with young children
Stayed one night in March 2016
friendly staffs. clean and tidy hotel
clean and tidy room
Reviewed March 23, 2016

Stephanie C. from United States
Families with young children
Stayed 3 nights in March 2016
Tasty Breakfast and Free Bike Rental
Nice hotel with a mix of breakfast open until 10am. Free bike rentals for adults (check your bike before you go out for the day).
Reviewed March 22, 2016

Lily C. from Canada
Families with young children
Stayed 4 nights in March 2016
Wonderful stay
Location, room very clean and comfortable bed.
Reviewed March 20, 2016

Wei C. from Australia
Couples
Stayed 2 nights in March 2016
Excellent service
Close to train station, great service, clean
Excellent location for travelers who are using the hotel as a base for travel around hualien. Was a bit far walking if you don't have a car to the central area.
Reviewed March 13, 2016

Jaclyn N. from Singapore
Couples
Stayed 2 nights in February 2016
Hotel review
Overall acceptable with friendly staff but felt that they could probably improve. For example, the staff told us of the Dongmen night market but failed to inform us there is a free shuttle bus provided by the tourism board with a pickup just near Classic City Hotel.
Reviewed March 11, 2016