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2015
Excellent 8.8
Based on 226 reviews

Recent customer comments

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Excellent



based on 226 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 7.9
  • Food/Dining 8.4

9.7 shirley L.
Singapore
January 17, 2016
Fresh air and beautiful lake
Lake view, spacious room w balcony, huge spread for breakfast and dinner buffet
It was a good experience at Fleur de chine hotel. Staffs were friendly and helpful. View of lake is beautiful during the day esp during winter when is cold. The room is spacious w balcony. There is a hot tub with spring water in your own toilet too. There is a huge entertainment level for the whole family, games, gym, hot springs, hydro pools, sauna, lap pool, kids pool. For those who do not like hiking you can stay indoor and enjoy the facilities. The breakfast and dinner buffet spread is huge, lots of organic vegetables too. They provide once a day pickup from HSR Taichung at 2pm. You may arrange with hotel before you arrive. Drop off at HSR will be 12pm daily which takes around 50 mins to 1 hour ride.

9.7 Sun L.
Hong Kong
January 15, 2016
Comfortable Hot Spring Resort
Excellent sevice, large room & hot spring bath tub, free pickup & shuttle bus

9.3 Cheng B.
Canada
December 28, 2015
Excellent service, great views!
Service is good consider 5 star hotel! However, table services can be improved. Food varieties should expand more! Short of staff I believe.

9 Yee H.
Hong Kong
December 19, 2015
An excellent hotel
Good service, child friendly, good swimming pool
Buffet dinner has vast variety. Staff are well-trained.

9.3 Hung H.
Singapore
November 22, 2015
Excellent if a little dated.
Goos view of the lake. Quite and away from the main tourist spots. The food.

9 Chin O.
Malaysia
November 20, 2015
Satisfaction and Enjoy Holiday
excellent location with excellent lake view
Satisfied and happy - enjoying wonderful natural view of the lake and also excellent services from the hotel staff

10 Ching C.
United States
November 17, 2015
Wonderful experience
Hot spring, dinner buffet, view
Hotel service, location and food service were wonderful. Highly recommend for another stay.

7.3 Choi K.
Hong Kong
October 17, 2015
Good Experience
Nice view, comfortable, good services
The view is very nice that we lived in a room with Sun Moon Lake view. The dinner buffet included is good, much kind of food but the taste is not good as expected. I will recommend my friends who looking for good service hotel, but the price is relatively high when compare with other hotels within the vicinity.

9.3 Hock S.
Singapore
October 13, 2015
Great Service
Extra mile for service , Well maintained rooms and Good spread for international buffet dinner

9.7 Jaili J.
Singapore
October 07, 2015
Truly worthy of its reputation
Everything!!
Truly enjoy my stay there. A tad pricy but definitely worth every single cents, from the service to the food to the view!!