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2015
Excellent 8.8
Based on 233 reviews

Recent customer comments

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Excellent



based on 233 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 9.2
  • Service 9.3
  • Value for Money 7.9
  • Food/Dining 8.4

Yuk L.
Hong Kong
April 06, 2016
Superb
This probably is the best hotel in the area. The view is superb, they have hot spring in the bathroom so you can enjoy however much you want. The food in both the Chinese and Western buffet restaurant is excellent. The staff is attentive, helpful and always carry a sincrease smile on their face. I definitely will visit this hotel again.

Shaina K.
Singapore
March 07, 2016
Beautiful view facing lake with hot spring in room
Extensive buffet spread for breakfast and dinner. Clean rooms facing the lake.

Cheng P.
Taiwan
February 23, 2016
Hot Spring
hot spring is good

TORI H.
Taiwan
February 14, 2016
Good resort hotel at Sun Moon Lake
Family room is spacious with enough room for 4 people to stay together comfortably. Facility (indoor pool, sauna) was good. Food was good but not particularly memorable. Overall a good choice when visiting Sun Moon Lake.

Tsz H.
Hong Kong
January 27, 2016
Fantastic
hospitality, clean, good view

shirley L.
Singapore
January 17, 2016
Fresh air and beautiful lake
Lake view, spacious room w balcony, huge spread for breakfast and dinner buffet
It was a good experience at Fleur de chine hotel. Staffs were friendly and helpful. View of lake is beautiful during the day esp during winter when is cold. The room is spacious w balcony. There is a hot tub with spring water in your own toilet too. There is a huge entertainment level for the whole family, games, gym, hot springs, hydro pools, sauna, lap pool, kids pool. For those who do not like hiking you can stay indoor and enjoy the facilities. The breakfast and dinner buffet spread is huge, lots of organic vegetables too. They provide once a day pickup from HSR Taichung at 2pm. You may arrange with hotel before you arrive. Drop off at HSR will be 12pm daily which takes around 50 mins to 1 hour ride.

Sun L.
Hong Kong
January 15, 2016
Comfortable Hot Spring Resort
Excellent sevice, large room & hot spring bath tub, free pickup & shuttle bus

Cheng B.
Canada
December 28, 2015
Excellent service, great views!
Service is good consider 5 star hotel! However, table services can be improved. Food varieties should expand more! Short of staff I believe.

Yee H.
Hong Kong
December 19, 2015
An excellent hotel
Good service, child friendly, good swimming pool
Buffet dinner has vast variety. Staff are well-trained.

Hung H.
Singapore
November 22, 2015
Excellent if a little dated.
Goos view of the lake. Quite and away from the main tourist spots. The food.