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Wan K.
Solo travelers
Singapore,
June 11, 2013
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too comfortable to leave the hotel room
good food, free bicycle rental, excellent spa treatment
9.3
Excellent!!! For those looking for spa treatment, the masseur is knowlegable & skillful, provides excellent services. Only drawback is there is only 1 person on duty, as we are a group of 4 travellers, we have to take our turns.
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Wan K.
Solo travelers
Singapore,
June 11, 2013
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Too comfortable to leave the room
excellent spread of buffet breakfast, fre bicycle rental, excellent spa treatments
9.7
excellent spa treatments available. The masseur is knowledgeable and skillful. Only drawback is that only 1 masseur available on duty.
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Yik S.
Families with young children
Malaysia,
June 06, 2013
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Our best choice at Sun Moon Lake
8.7
We decided to stay at Sun Moon Lake Hotel on our third night and like it very much. The room is big and comfortable; there is Japanese style tatami at living room too. Our hotel room got real breath-taking view of the lake, even from the bathroom. And both my kids like the bathroom very much, with the super big bath tub.
The stay was so relaxing. We rented the bicycle to stroll around the lake without any charges, enjoyed the Wii and Xbox games at night. We also able to enjoy a cup of hot tea at the balcony while our kids watching the television inside the room.
Previous 2 nights we stayed at a minsu which we really regretted as it was not so enjoyable for kids. Although the price for the room at Sun Moon Lake Hotel was not cheap; but we rather pay more for a better and enjoyable holiday experience.
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Suan L.
Couples
Singapore,
June 03, 2013
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Amazing Bathtub
Cleanliness, large room and great breakfast
9
Though room is pricey, it is worth the money spent with big nice rooms and excellent food quality at breakfast. The bathroom is amazing with a large build in bathtub large enough for 2 persons to soak in. The hotel is located beside Sun Moon Lake and comes with free bicycle rental where you can cycle around to enjoy the beautiful scenery and fresh air. I am recommending this hotel to family on vacations and couples looking for a romantic holiday in Taiwan.
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Kevin T.
Couples
Singapore,
May 31, 2013
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Stefanie C.
Families with young children
Philippines,
May 18, 2013
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Nice hotel for family vacation
Location. Friendly people. Free bicycle rental
6
Make sure you have the phone number of the hotel to arrange pick up from the bus station when you arrive sun moon lake. It's free
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Alan F.
Groups
United Kingdom,
May 17, 2013
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A nice stay in a reasonably new hotel
WIFI, close to Sun Moon Lake and other tourist attractions and ease of transport
8
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Chin W.
Couples
Singapore,
May 16, 2013
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Wonderful and fantastic
Their room, hotel cycling path directly to lake & great view
8.7
Our stay at the hotel was fantastic. After travelling to the hotel for 4 hours, my hubby and I were exhausted when we reached. Once checked into the room, we felt it was worth the journey. The room was fantastic. It was big and clean. The bathroom was great. They have separate shower and bathtub. The bathroom has a tv in it too. We have a good view of the lake and can watch sunrise from our bed. The air there was also cooling at night. Free shuttle service to their small town and free rental of bikes to cycle around the lake. Breakfast was good too. All in all, we were very satisfied with the hotel stay.
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Amanda G.
Families with older children
Indonesia,
May 14, 2013
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an interesting stay
breakfast, staff hospitality, cycling
9
Sun moon lake was pretty interesting. Hotel was great, not so centrally located though, about 20 so mins walk (del lago is where the cbd pinpoint is). Staffe were friendly and helpful, hotel also offer free shuttle to the central bus station (it's called she yen or something) every hour. BUT BE AWARE, no public transport available after 6pm (not even taxi) i was stranded at itahao around 7pm with my parents, called hotel and they advised us to take taxi (taxi after 6pm is the dodgy ones, not registered taxi but locals who owns car), idahao is just 10mins drive from hotel but i had to pay 600 ntd.
Bikes are available for rent at the hotel, there's a bike trail at the front of back hotel, the bike trail is next to the lake, very beautiful sight indeed
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Kelly Y.
Groups
Singapore,
May 04, 2013
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The good : The massage is good, the masseur is good at what she does.. Breakfast selection includes both local and international cuisine. There are activities provided by hotel such as cycling, day tours..free shuttle also provided.
The bad : The mountain view is not impressive. Staff was not very helpful. Triple sharing is costly as the staff claimed the room could not add an extra bed due to size of the room. We had to pay for a room upgrade, costs as much as booking an additional room.. We had called prior to booking but the staff could not find our records. Felt that service could be better.
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