arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good



based on 120 reviews
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Staff Performance 7.3
  • Value for Money 7.6
  • Food/Dining 6.3

8.3 Peck N.
Singapore
November 24, 2014
Free hot spring access! nice location!
Hot Spring, good location and value for money
Overall good. Recommended stay

5 KIN L.
Hong Kong
October 27, 2014
Old Hotel, need renovation
no too many guest around, quiet place to relax
very old condition Hotel, no choice of food for dinner after 6pm and no good at food.

7 lam M.
Hong Kong
September 16, 2014
kind of old but original Hotsrping
Original Hotspring, Parking, Customer Services
the hotel is pretty old but tidy, not a grand hotel but provide a home-like feeling. spring not big but very original. have some mountain view during enjoy the hotspring.

6 Ka L.
Hong Kong
March 18, 2014
Quality hot spring and staff but aged room
Helpful staff, attentive staff and nice hot spring facilities

5.7 ShangSing G.
Taiwan
January 19, 2014
Simple and Ok
Right by the bus stop. Mountain view. Good air.
When I arrived late at night, the receptionist was pretty friendly and welcoming. The only thing that disappointed me was that its hot spring pool was closed that day.

6.3 NG H.
China
November 14, 2013
quite good hotspring if you cant go Japan that far
+ nice view from the room, onsen, sauna, classic feeling
Very old furnished, need renovation right now Upon check in, you will have an expectation on how old of this hotel is. Staff is all over or looks like near 50+. Basic hospitality. Onsen can be used from 6 – 10pm. However, we clashed with pool cleansing day (once a month). The onsen pools are quite clean. Outdoor view is enjoyable. Bathing room need renovation immediately. You will not enjoy the shower there. Better do that in your room. Breakfast place makes you feel like going back to 70s. selection is fairly good. Salad is fresh. Drink is not recommended. You will not be lonely coz flies are around. Many local/ china tour. Lovely elderly around.

5 CHEW T.
Singapore
November 03, 2013
Not so good,so so
view,spa pool, and air
should have been better, the hotel was too old, seem no upkeep, double bed equal to one twin beds rooms,

8 wing L.
Hong Kong
October 29, 2013
Nice staff and beautiful place
Nice staff, clean and spacious room
Nice staff, clean and spacious room. But the air condition was noisy.

5.3 Kwai K.
Hong Kong
October 23, 2013
Good
Ku Kuan Hotel

8 Chia Y.
Taiwan
April 30, 2013
Lovely and natural place
nice view, and clean air
It's about 40mins from the urban by driving, you have better go in the day time, because it might be a litte dangerous to thouugh the moutain in the evening. The environment is so natural and comfortable.