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Recent customer comments

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All reviews (830)

Business travelers (72)

Couples (311)

Solo travelers (124)

Families with young children (111)

Families with older children (102)

Groups (110)

Very good
7.8
based on 830 reviews
Hotel Condition/Cleanliness
8.0
Facilities
6.7
Location
8.1
Room Comfort/Standard
8.0
Staff Performance
7.9
Value for Money
7.6
Food/Dining
7.4

7.7 Andoni M.
Spain
January 10, 2016
ok
Value for Money

5 LIANG C.
Hong Kong
January 04, 2016
Bad infrustructure
Food
Will stay at another hotel bext time.

8.3 Thai M.
Singapore
December 27, 2015
Good impression despite 1-night stay
Closeness to airport/Shilin market, Jacuzzi bath tub, cheap eateries around area
We chose this hotel due to its closeness to airport expressway (we need to catch flight during morn rush hours), availability of quad room and jacuzzi bath tub. Breakfast was a welcome mix of Western (cereals, cakes, bread) and Taiwanese food(porridge with condiments, lu rou fan, stir fry dishes) and there is free flow of drinks 24/7. We didn't redeem our free waffles vouchers at the opposite Family Mart as redemption starts only after 9am and we are rushing to catch flight. Do eat dinner at nearby 阖家小吃which offers affordable wholesome home cooked food (NT500 for 4 of us). We did our last min shopping at the nearby Wellcome supermarket (bought Taiwanese snacks, ready to eat food, bread etc)

7 Suwanto T.
Singapore
December 21, 2015
Good room, cosy place but not good location
Clean room, cosy amnenity, good wifi
Clean room, good wifi but not really great location as it is not really near MRT.

9.3 Xavier P.
United States of America
December 13, 2015
A little old hotel but in perfect conditions
Furniture is not new but OMG it is in perfect condition,, the room and bathroom spotless!!..room and bathroom great size... Comfortable bed ... Staff great .. Feels like a good 4 star
Great stay

7.7 Low H.
Singapore
December 01, 2015
best hotel i stay in taipei
jakuzzi bathtub in the hotel room
Best experience with the jakuzzi bathtub in the room

4.3 XIAOPING W.
Singapore
November 26, 2015
Noise rooms with poor think walls
Location.
Room was never clean up ever I was out from 10 am ~ 3 pm. Maids were no where to be found later n I end up changing my dirty towers myself from the maids cart. The room was very noise, can hear the maids talking among themselves early in the morning n also next room's movement n spec n TV.

7 Felix L.
Singapore
November 15, 2015
Not my first choice if I can help it
About 10 mins walk to Jiantan subway station. Near Shilin night market. Staff are generally polite and helpful.
Generally no issue with the hotel's location and staff was generally helpful. However, was disappointed with the following areas: 1) Reached the hotel at about 1pm and was told that we could only check-in at 3pm (which we are fine with that). When we returned around 6pm to check-in, it seemed that our room was not ready as we still had to wait for another 10 minutes for our room key to be given to us. 2) My booking was for a "Business Suite" and if you have any expectations of what a business suite should look like, be prepared to lower your expectations - it is definitely not a suite not does it convey a "business" feel. 3) Wifi was terrible (my room was at the 2nd level and at one corner). Tried to retrieve and reply some emails on my laptop after 11pm but signal was intermittent and dropped constantly. Definitely cannot get any work or "business" done. 4) Breakfast was at B1 and I was not able to get any signal for my mobile line.

8 KHOO H.
Malaysia
December 07, 2015
Comfort
Food, clean and value

7.7 Josephine T.
Philippines
October 27, 2015
Good
Food, clean and value
Fine