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Recent customer comments

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Very good



based on 1105 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 9.2
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for Money 7.5
  • Food/Dining 6.5
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Lim H.
Malaysia
February 01, 2016
compliments to 1 of the lady staff
1 of the short hair lady staff. (forgotten the name). Her service is excellent. the way she talk to us are so pollitely. Arannge thing very efficiency. Good job

Yi L.
Singapore
January 20, 2016
Great hotel you shouldn't miss!!
Service is excellent!! The room's jacuzzi is big & romantic, the room size is relatively spacious. Only hotel that I experienced with great service like delivering your breakfast to your room after 10.30am (when their breakfast ends), preparing simple breakfast & soya drinks for customers who have to leave for airport before 7.30am (when their breakfast starts) & helping to press for the lift every time the customer headed for the lift at the first floor! Location was good & centralized, near train station. Within 5mins walk to xi mending shopping areas n famous restaurants. Cleanliness of the room is above expectations! Daily Coke supply! We were so happy that we stayed for full 8 days!

CHEUK L.
Hong Kong
January 08, 2016
nice location
cozy and nice location
nice location

CHEUK L.
Hong Kong
January 08, 2016
nice location
cozy and nice location
the staffs are very polite

Xuguang L.
Singapore
January 07, 2016
Taipei Trip
Location, Amenities, Staff Attitude
Just a 3 mins walk away from Xi Men station. The room is also spacious, clean and comfortable. Will definitely stay at this hotel when visiting Taiwan

Ng S.
Singapore
January 02, 2016
Good location.. Bad room layout.
Location
Average. All I can say is the good location. Bad room layout. Flooding in the bathroom n mini pantry...

Chan C.
Singapore
December 28, 2015
Good location for those who wanted to be in Ximen
Spa facilities, Location, Water Jet massage!
As a boutique hotel, the room was attached with a big spa facilities which the Jacuzzi pool can accommodate 2 comfortably. With shower room, toilet and a big pool with tv and a amazing jet massage system, it is recommended for leisure travelers who wanted to have a nice hot dip after crazy shopping in Ximending, which is just beside the hotel. The disappointment will be the small queen size bed which is not very comfortable, water isn't hot (especially at night) and tight space in the hotel.Breakfast can be skipped.

Anselina G.
Singapore
December 26, 2015
Overpriced room
Full-length mirrors in room, TV in bathroom, whirlpool
Probably overpriced due to whirlpool. But if you use the whirlpool, you can't really hear the tv unless you max out the volume. If you use the shower, chances are you will flood the bathroom to the wc - no shower curtain or door to separate the dry area from wet area. Air con really sucks, it is so cold when you put to max, and the aircon is so noisy. Switch it to medium or low fan and only hot air comes out. Switch to auto, the aircon auto-toggles between hot and cold air so you will be sweating for 5 mins and freezing for another 5. Bedsheets are stained and not changed. Towels might be stained so look out for that. No table in room for business travellers so I had to work on the bed. 4 rooms per floor so it is not that noisy.

YIN A.
Malaysia
December 23, 2015
Pleasant Stay @ Hotel Burgary
Location, Clean & Comfort
The hotel is near to the MRT Station & walking street. Food are easily found surrounding. The room is a bit small but clean & comfort.

dake L.
Singapore
December 21, 2015
7 day trip in tw staying @ burgary
Good location, jacuzzi, friendly reception
Pros: Liked the location, wifi is good, affordable airport transfer service, friendly reception staff .. The only flaw is we discovered some levels are noisier than others and Wife is light sleeper so we requested for room change to a level without store room as the cleaning staff tend to be audible in morning. Still, overall a good experience I would stay here again :-)