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Recent customer comments

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Very good



based on 6147 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.1
  • Location 9.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.5
  • Food/Dining 7.0
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Hendra U. from Indonesia
Families with young children
Stayed 3 nights in June 2016
NIce location
Great location, good restaurants and shops around hotel, across main station.
Reviewed July 15, 2016

Sze H. from Malaysia
Families with young children
Stayed 2 nights in July 2016
super lousy 5 star hotel family room
room is too old and not 5 star standard as claimed. reception offer late check out 12.30pm as good as without late check out!!
Reviewed July 14, 2016

Hai L. from Singapore
Business travelers
Stayed 3 nights in July 2016
Great location
Situated in a very convenient location if you need to take the high speed rail. Internet coverage is average. Hope they improve on it.
Reviewed July 14, 2016

Sean H. from Taiwan
Couples
Stayed one night in July 2016
great location, hotel a bit old
Room makes noise when opening door. Shower room leaks water. Some lights not working
Reviewed July 13, 2016

SEAH S. from Singapore
Families with young children
Stayed 3 nights in July 2016
Cool hotel with superb location
Always my choice of hotel in Taipei. Superb location. Nice big room. Just that the bedsheet and blanket this time round seems to have a bad smell.
Reviewed July 13, 2016

Sze H. from Malaysia
Families with young children
Stayed one night in July 2016
Bad reception handling late check out request. Super Old family room
Sorry for this hotel!
Reviewed July 12, 2016

Sze H. from Malaysia
Families with young children
Stayed one night in July 2016
not 5 star, bad service, lousy room
Booked 2 family rooms for 3 nights, requested late check out for both room was told to choose either 1 room to 1pm or both rooms to 12.30pm what a fantastic offer from the hotel reception. Rooms are very old amenities very ordinary. Only bell desk providing good service. Thank you and good bye!!!!!
Reviewed July 12, 2016

KA I. from Canada
Groups
Stayed one night in July 2016
Group Stay
Excellent
Reviewed July 12, 2016

Sher O. from Malaysia
Families with young children
Stayed 3 nights in July 2016
Smelly lavatory, smelly pillows and duvet cover
Location wise is very strategic of course. It is near the Main Station and also some shopping centers. It's connected directly to the MRT and Main Station passages so that's a plus. I don't mind the hotel is a little old as long as it's clean. The bathroom has a dry pee smell and the pillows and sheets are smelly. Kinda smell like it's not dry enough and one of the pillow have a after-puke smell. So was kinda disappointed with that. Besides that, the rest are allright.
Reviewed July 12, 2016

Robin S. from Indonesia
Families with young children
Stayed one night in July 2016
Nice place to stay
Very convenient because located with tons of lovely food :)
Reviewed July 11, 2016