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Recent customer comments

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Excellent



based on 109 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.1
  • Room Comfort/Standard 8.8
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.3

9.7 Chisa I.
Japan
April 05, 2015
nice hotel
convenient clean good amenities
very clean big room, many amenities, nice breakfast there is a bus stop in front of hotel, we had to waited for more than 30 min, so better to have enough time to travel

8 Gov H.
Cambodia
March 09, 2015
I like Asian food more then western's food.
Room, Service and location

8.7 PO C.
Taiwan
February 02, 2015
Attention to detail
Friendly staffs, great room, and awesome service.

8.7 Yeoh H.
Malaysia
December 27, 2014
Very good location and the staff is very friendly
In front got bus station , not far from night market, arrangement if van to airport is available
Very good

9.3 Andrew T.
Australia
December 22, 2014
Great stay, thank you.
Service, cleanliness, great room.
Wonderful, thank you.

9.7 Sherry L.
Taiwan
August 11, 2014
On its way to 5 star
Prograssive, positive, personal
I chose this hotel to stay because this hotel is in walking distance to my Taipei office. This hotel offers comfort and convenience to me during my 6-night stay. The management cares about guest's feedback (at least they read mine) and take actions to change to be better. Their service is thorough and personal as some of the servers are able to recognize and greet me by my last name. There's room for improvement such as more trainings to younger staff and electrician, then this hotel could be on its way to 5 star in the future.

9 Fei L.
China
June 09, 2014
Excellent
Spacious room Clean Good service
I am pretty satisfied. The room is clean and spacious. Nice bathroom. Friendly staff. A few min walk from MRT station. However, there is room for further improvement on breakfast buffet.

7.7 Jenny T.
Singapore
October 20, 2013
Great experience
Friendly staff, convenient location and good food
It was a great stay! Efficient and friendly staff. Big room

9.7 Reza Z.
Canada
August 18, 2013
Will stay here again. Worth the money.
Friendly staff, good location and clean

4 Yueh W.
Taiwan
August 11, 2013
Roaches in the room, food plate, bathroom and bed.
Location. Bellboys.
Construction noise, jackhammer for hours during daytime without any warning two days in a row. To someone who was jet lagged, it was a kiss of death. Roaches everywhere. Need I say more. Cancellation was impossible without penalty.