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Recent customer comments

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Very good

based on 75 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.7
  • Location 7.8
  • Room Comfort/Standard 7.5
  • Service 7.8
  • Value for Money 7.1
  • Food/Dining 6.8

weeranuch T. from Thailand
Business travelers
Stayed 2 nights in July 2013
good location, easy access, clean
good location, easy access, clean
good location, easy access, clean.......................................................
Reviewed July 10, 2013

weeranuch T. from Thailand
Business travelers
Stayed 2 nights in February 2013
good location, staff is good, clean room with reasonable price.
Reviewed March 08, 2013

kanakia J. from Hong Kong
Stayed 3 nights in December 2012
great location
value hotel, good people
convenience, value hotel only few paid in high season with a 3 star hotels, high recommend this hotel.It is better than to choose stay in Ximending, it is more clean and good location
Reviewed January 09, 2013

Yu-Cheng S. from Taiwan
Business travelers
Stayed one night in October 2012
Old and dirty
good location
friendly staffs, bug not a good price for the stay.... An renovation is needed very badly. few issues during the stay: 1) mosquitos 2) stained carpet. 3) really old fashion interior decor...
Reviewed November 05, 2012

Francis W. from Australia
Solo travelers
Stayed 2 nights in October 2012
Reasonable All Round
Very friendly staff
A reasonable hotel all round. Clean. The rooms are a bit tired. Breakfast options limited and unsual.
Reviewed October 11, 2012

PILAIPORN K. from Thailand
Business travelers
Stayed 2 nights in July 2011
good located hotel but not good in wi-fi internet
clean and nice hotel
This is the good located hotel with the reasonable price but not good in wi-fi internet.
Reviewed July 16, 2011

Chow D. from Hong Kong
Stayed 2 nights in April 2011
Hotel need a Face-Lift
Walking distance to Raohe-street Night Market
To Hotel from TaoYuen Airport: TWD 1200 by taxi and it took 40 mins. Service: Fast check-in and chect out service Room: Spacious clean room with old fashion decor. We had a twin room and the beds are wide and comfy. Breakfast: Not much variety and mainly Chinese food like congee, fried noodle and dim-sum. Milk and cereal, breads were also included. The breakfast closed at 9:30am which was a little too early for us.
Reviewed April 17, 2011

Guat T. from Malaysia
Families with older children
Stayed one night in September 2010
Charming Hotel
Bed sheets is not clean.
Charming Hotel is located near night market with 20 mins walk. The hotel room is reasonably lighted but the bed sheets are coarse and uncomfortable. The whole night had the ichiness sensation resulted in sleepless night. Apart from this, the rest is okay with all the basic facilities of a hotel room.
Reviewed September 23, 2010

Marion W. from Australia
Solo travelers
Stayed 6 nights in June 2010
The location is great except too noisy
The staff were very helpful and go out of their way to accommodate requests
The hot water in the room was luke warm and does not make a good cup of tea, the congee and the eggs at breakfast is lukewarm and there was a cockroach on the food table.
there were plenty of buses to all sorts of locations if only the staff knows how to recommend to the guests. i only found out about the bus route after i have been. they only recommend guests to take taxis. if i knew that it was so easy to take the bus to the night market near the hotel, i would have gone. there were a few times i could have taken a bus and it would have saved me a lot of money instead of taking a taxi. they need to improve about the noise level in the hotel. as it is on the main street, they should think about having double glazing to block out the noise from the street. the water for making a cup of tea is not hot enough, they should provide a kettle in each room so guests can have a proper hot cup of tea. the airconditioning system is not good as i can smell other guests smoking and it spoils the atmosphere. but the staff are excellent.
Reviewed July 17, 2010

SIEW W. from Malaysia
Business travelers
Stayed 3 nights in April 2010
Charming Hotel
Good location.
a bit far from MRT.
Reviewed May 04, 2010