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Excellent 8.1
Based on 675 reviews

Recent customer comments

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based on 675 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.7
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.6
  • Value for Money 7.9
  • Food/Dining 6.5
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Jie T. from Singapore
Stayed 4 nights in February 2016
Convenient location, great staff and decor
This hotel is located near the main Taipei MRT station, train station and airport bus station - you can get to just about anywhere from here, reducing your travelling time substantially. The staff are really friendly and reliable. Laundry is available here. The rooms are tiny and do not have any sort of view, but they're well-equipped. The in-room bathroom is nice, roomy and modern. A cosy and welcoming atmosphere permeates the entire building. Would come here again.
Reviewed June 06, 2016

Suk C. from Hong Kong
Families with older children
Stayed 2 nights in May 2016
Very clear convenience, staff very friendly
The only thing that I would like to recommend that if there is a small fridge in every room to store our food and drinks. Other than that everything was perfect. I will definitely come back & stay in this hotel again.
Reviewed May 28, 2016

Priscilla Y. from Singapore
Families with young children
Stayed 2 nights in May 2016
good location
good location
Reviewed May 26, 2016

Wai L. from Macau
Stayed 2 nights in May 2016
Good location
Good location but the room was very small. Even we only used the small No refrigerator in the room.
Reviewed May 19, 2016

wong F. from Malaysia
Stayed 2 nights in May 2016
very convenience for public transport user
for vegetarian traveller is very convinence as just opposite hv 4 vegetarian shop and also starbuck. just next door hv a family mart and it nearby taipei railway station and bus station. alot of food shop nearby to eat and drink.the
Reviewed May 18, 2016

Jinlan S. from China
Solo travelers
Stayed 4 nights in May 2016
Good location, excellent service
The staff are very friendly and helpful. Location is great as it is near the taipei subway station, train station and bus terminal. Nearby has many eateries, book stores and shops.
Reviewed May 14, 2016

wong P. from Hong Kong
Solo travelers
Stayed one night in May 2016
Superb location
Just 3 mins walk from exit Z8 Taipei subway station. Very convenient to reach bus station going to the airport and other cities in Taiwan. There are many snack stores nearby and Family Mart convenience store is right next to the hotel. It was noisy at night when people gathered at public area on 2/F. It would be better if you request higher floor. Lobby is very small and staff only leave your baggage close to the front door instead of a closed room, which I feel the left luggage service is not good. Staff are very friendly and they always greet you whenever you are going out.
Reviewed May 12, 2016

ANG I. from Singapore
Stayed 3 nights in May 2016
Good service, near to Taipei Main Station exit and a small bus station which goes to Taoyuan Airport
CityInn staff service is excellent. They are polite on welcoming us back and whenever we go out. And knowing my friend's birthday fell on the checkout date and they presented a birthday cake and card which is a very sweet. About the room, the room might be a little squeezy for the price but overall is just nice. The partition wall is relatively thin. My friend could hear me laughing away at the pantry area (few rooms distance) where i was using my mobile phone. Try asking about the nice breakfast shops which the hotel staff intro us few nice ones. There is a Family mart aka 7-11 beside the hotel main entrance. Located near mrt exit.
Reviewed May 12, 2016

Sok C. from Singapore
Solo travelers
Stayed 6 nights in May 2016
Value for money, fantastic location, very friendly staff
Overall stay at CityInn Taipei Station was great - the location of the hotel was very convenient, especially if the traveller was planning to take the high-speed rails to other parts of Taiwan. Along the roads leading to the hotel there is a good variety of food choices. The hotel staff were super friendly, and made the overall experience enjoyable. Room was comfortable and had chic design, though the air-conditioning controls could be further improved - overall the room temperature was a little on the cold side.
Reviewed May 10, 2016

say N. from Singapore
Stayed 5 nights in May 2016
Best Service
i have to compliment on the services that the hotel staffs gave. Simply Excellent! Thank you Pey, Vivian, Joyce, Abby, Paul, Bobby and Manson.
Reviewed May 10, 2016