arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.2
Based on 3116 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3116 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 9.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.1

Sabrina A.
Singapore
July 09, 2014
Initially was terrific, until bed bugs kicked in.
Centrally located Near to shopping areas Friendly staff
Initially was in awe, luxurious looking hotel, until the bed bugs kick in. Stayed 2 nights at Cosmos first. Torturous holiday indeed as the itch spots started appearing bit by bit, by the 2nd day I realised it was bed bugs, it was too late. full blown 30,40 bites on both legs totally destroyed my whole 7days holiday.

Sabrina A.
Singapore
July 09, 2014
Bed bugs!!!!!!! Terrible.
Good location "Looks" clean but i got infected by the bed bugs Friendly staff
Initially was in awe, luxurious looking, until the bed bugs kick in. Stayed 2 nights at Cosmos first. Torturous holiday indeed as the itch spots started appearing bit by bit, by the 2nd day I realised it was bed bugs, it was too late. full blown 30,40 bites on both legs totally destroyed my whole 7days holiday.

Khoo E.
Singapore
July 09, 2014
good location, attentive staff, clean room
located at taipei main station,ideal location for shopper and easy access to major attractions

Felicia N.
Singapore
July 07, 2014
Good
Location

Qing Y.
China
July 03, 2014
Good experience
convenient clean valuable
My family really enjoyed our stay at Cosmos Hotel not only because the hotel is very clean but also it is very close to city metro system. There are also various restaurants and food courts around Taipei Main Station area. i would choose this hotel for sure for my next visit.

LEUNG W.
Macau
July 01, 2014
prcing reasonable, convenient to go everywhere
good pricing, convenient to MTR and eating
very nice, will try again.

hassan A.
Egypt
July 01, 2014
old hotel but near to airport ,clearn
location near to airport, clean
for just one night stopover could be ok , but you must take care about their time schedule for airport shatelbus ,some time you have to wait for 1 or 1.5 hour till the time of their bus schedule in spite that I requested for shuttlebus in my booking but when I arrived no bus waiting , also taxi drivers do not like to go to the hotel due to less distance and less money they will take from you . I recommend to have a Chinese print for the hotel location as many drivers do not know the hotels entrance or they seems to do so for more money against more distance

SIAH R.
Singapore
June 30, 2014
Pleasant
Location, Room, Friendly Staff
We were pleasantly surprised to have received an upgrade from a family room to a deluxe family room, so instead of having 2 queen beds squeezed into one room, we slept in 2 bedrooms (in a one room) instead. Thank you Cosmos Hotel for this unexpected surprise. I also want to thank the housekeeping lady on our floor, she was very diligent in maintaining cleanliness in our room while respecting our belongings. The hotel itself is centrally located right next to Taipei main station, thus there is easy access to all major attractions. To and from airport is also not a problem as taxis are easily available all day. We did not eat in the hotel as our booking did not include meals so we can't comment on that but food is easily available around the neighbourhood with shops open from early in the morning. Wi Fi connection was strangely strong in one bedroom but weak in another, resulting in dropped connections, but thankfully, there was LAN connection in the room where the Wi Fi signal was poor. Despite the power supply being at 110V, you don't really need to bring a power converter for your incompatible voltage electronics if you use your laptop to charge your stuff via USB, as most if not all laptops now has charging plugs that have a 100 to 240V range. It was also good that I did not need to use an adaptor plug as the wall socket came equipped with a universally adaptable socket(one in each bedroom). Overall our stay was very pleasant. I'd recommend Cosmos Hotel to anyone, not because of the room upgrade (we were lucky) but because of the convenient location and nice people working there.

Bayarjargal G.
Mongolia
June 29, 2014
Worth the payment. Great location.
Location, cleanliness, good facility
Everything was quite good. Staff are professional, but a bit kinda unkind.

Hoyeon B.
South Korea
June 29, 2014
Fantastic
Good location Nice location Perfect location
It was Very comportable. If i have a chance to go to this city again, i'll book this hotel again.