arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3096 reviews

Recent customer comments

Filter by traveler type

based on 3096 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.5
  • Location 9.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for Money 7.9
  • Food/Dining 7.1

7.3 Stephen P.
United Kingdom
May 10, 2014
Central and convenient location
Location, friendly staff, comfortable room
Brief stay - hotel lived up to expectation with easy access to transport services. Pity had to wait until mid afternoon for check in, although this was anticipated. Staff were highly attentive and friendly and went out of their way to help with directions for tourist attractions etc

5.3 Ting S.
May 08, 2014
Staff performance is BAD
Location, Location, Location
When we arrived the first day, it was only 7am plus. We were asking if we could have express check in, the male staff say yes but we need to pay $$ for the express check in. We didn't want to pay extra so we waited & shop around the area but not much of the shops are open so we head back to hotel at abt 9.30am & ask for express check in again. This time is a lady who serve us & she said, sorry, there's no express check in. My friend question the female staff why at the first place the male staff said can but now she say can't & she did not ans our enquiry & just keep saying, you can head to 11F or what to take your rest there while waiting for the room to be ready. My friend said to her, "you did not ans my question" & again she doesn't want to ans the question & repeat you can head to 11F. Attitude was so worst & rude! Pls educate your staff! At 1pm we came back check in, again she is the 1 who serve us & she gave us the last room (I guess, she did it on purpose) Will not visit this hotel again! Bad service!

7.3 Garnyaluck P.
May 08, 2014
near business area
comfortable room

Hong Kong
May 07, 2014
Nice budget hotel!
Very convenient location, easy access to public transportation, near lots of shopping and light food sites
Overall good experience with clean toilets. Try to avoid rooms near elevator if you are light sleeper. The door is not sound proof.

9 MOK K.
Hong Kong
May 07, 2014
close to metro and city center
near to taipei main station . wifi stable . 24 hrs staff .close to 7,11 . 1 min walk to metro.3 min walk to high speed rail . have chinese reataurant and cafe . bakery also available on ground floor.
price acceptable . outlook a bit old but rooms are decorated. overall acceptable. no bottled water and slippers.

8.7 Chee T.
May 06, 2014
Good hotel but lack of activities at night
Centralised hotel Soccer Channels Friendly staff
Easily accessible to public transport and train station. Staff is very helpful and attentive. If plan to trvael by train toi different parts of taipei, this is a very centralised hotel for accomodation.

7.7 Wah L.
Hong Kong
May 02, 2014
Good location
Location, location, location
It is convenient Togo everywhere fron this hotel

7.3 Steven C.
April 30, 2014
Pleasant stay
Centrally located and it's just right beside the Taipei Main Station.
I love the location as it is centrally located. Easy access to public transport..the Taipei Main Station is just right beside the hotel. However it is quite an old style hotel, with small room..i'm not sure about other rooms but the one that i stayed was pretty small. It is like 3 big steps to reach the toilet from bed. Despite of that it was a pleasant stay.

7.7 Nyuk T.
April 29, 2014
Nice and convenient hotel to stay.
Firstly its located like nextdoor to the train and bus stations. Secondly, shopping is also within same mall. Thirdly, hotel provide free internet in rooms which adds to all the conveniences.
I enjoyed my stay at Cosmos hotel and would stay there again in future.

8 Wan L.
April 26, 2014
Overall is alright. But the room is slightly small.