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Recent customer comments

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Very good

based on 888 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 6.8

6.7 Justine T.
January 24, 2016
Comfortable n relaxing onsen
Onsen, big bed n spacious room
The front desk staff are not that friendly possibly because they are very busy. The room service also took very long. The breakfast tables are not cleared up immediately for other guests, you'll have to ask.

8 Teoh W.
November 13, 2015
Spacious, nice room ambient, big bed
Spacious, nice room ambient, big bed
Very spacious room with huge comfortable bed and nice room ambient... Breakfast is quite limited in term of choices and a little far from MRT (ard 8-10mins walk)

7.7 Song L.
August 17, 2015
Good & relaxing
Environment, location, service
A wonderful relaxing day

6 Wee L.
August 09, 2015
Air con too noisy
hot spring, amenities and staff
everything was fine except the AC too noisy

8 Wai W.
June 20, 2015
easy to find,very good service,clean

8.3 Pay K.
June 16, 2015
Great Room and Cleaniess
Hot Spring in Room, Room Layout, Cleaniess
The only bad thing about the hotel is the walking distance to the hotel. It is not exactly far, but pulling luggage in the hot summer weather can be tiring. The hotspring in the room is huge and the facilities are nevertheless up to standard. Great for couples.

8 Jernice K.
May 24, 2015
needs to improve on the hotel exterior.
hot spring bathtub, service.
Not too bad, the hotel was fairly easy to find, but it was right at the end of an alley. Exterior, not quite what u see in the photos though. Interior-wise, not bad. I saw reviews of people getting 3 bathtub in ther room but sadly, i only got 1. Room is quite large for 2 people. Thumns up! Didnt try their breakfast as we were in a rush the nezt day. Might give this hotel another try on oir next visit.

8.7 Eunbin S.
South Korea
May 21, 2015
Every thing is great!
private hot Spring bath! soft bed! near the city!
every things good but too late check in time! pm 6:00

3.7 lai L.
Hong Kong
April 22, 2015
Convenient and cozy place.
Hot springs, nice decorations and clean
Relax and comfortable. We also tried the massage service provided by the blind people and that was 👍

7.3 Che Y.
April 13, 2015
Good location, good comfort
Location and cleanliness
The hot spring is about 10 minutes walking from the mrt station, for a hotel with such pricing, transportation is very much needed. The checking in time is very late (6pm), they should allow checking at a much earlier time. Other than that, the personal hot spring is very enjoyable and the room is very spacious and provides everything a traveler will need. It will be a very relaxing stay in this hotel (apart from the walk from the mrt station)