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Very good 8.0
Based on 891 reviews

Recent customer comments

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Very good

based on 891 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 8.1
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 6.8

7.6 Ka K.
Hong Kong
March 23, 2016
Convenient location. The room looks like those shown on the web.
Convenient location. Near to everything. The view from the bathroom is a big garden in Japanese style.

6.7 Justine T.
January 24, 2016
Comfortable n relaxing onsen
Onsen, big bed n spacious room
The front desk staff are not that friendly possibly because they are very busy. The room service also took very long. The breakfast tables are not cleared up immediately for other guests, you'll have to ask.

8 Teoh W.
November 13, 2015
Spacious, nice room ambient, big bed
Spacious, nice room ambient, big bed
Very spacious room with huge comfortable bed and nice room ambient... Breakfast is quite limited in term of choices and a little far from MRT (ard 8-10mins walk)

8 Oi P.
October 28, 2015
Hot spring, location, value for money
Good, except they forgot one room should be twin and need to arrange the beds before us after check in.

7.7 Song L.
August 17, 2015
Good & relaxing
Environment, location, service
A wonderful relaxing day

6 Wee L.
August 09, 2015
Air con too noisy
hot spring, amenities and staff
everything was fine except the AC too noisy

8 maggie C.
August 03, 2015
Clean and nice

9.3 BingYu C.
July 27, 2015
Nice sweet hotel with great tub and breakfast.
Breakfast, tub, comfortable bed.
went as a couple and we loved the breakfast there , the variety wasnt that wide but sufficient, but the stir fried vegetables were really fresh and tender , according to the staff they get their veggies from a local organic farm. Would definitely visit again if I go to beitou again :) the tub was huge and the hotspring baths were so relaxing we took 4 baths during our one night stay... The room itself was a little small though.

8 Wai W.
June 20, 2015
easy to find,very good service,clean

8.3 Pay K.
June 16, 2015
Great Room and Cleaniess
Hot Spring in Room, Room Layout, Cleaniess
The only bad thing about the hotel is the walking distance to the hotel. It is not exactly far, but pulling luggage in the hot summer weather can be tiring. The hotspring in the room is huge and the facilities are nevertheless up to standard. Great for couples.