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Recent customer comments

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Very good



based on 781 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.0
  • Location 7.5
  • Room Comfort/Standard 7.8
  • Staff Performance 8.0
  • Value for Money 7.4
  • Food/Dining 7.3

7.6 Rosario A.
Philippines
May 17, 2016
I love the place.
Free shuttle buses is very convenient. Goo location and staff are helpful even if there is difficulty in communicating due to English language barrier.

8.4 emilie W.
China
May 15, 2016
good historic hotel
The hotel building is quite magnificent,kinda of a tourist attraction. The location is a bit far from the mtr, but you can take the hotel shuttle bus. but it's not very frequent. The hotel is not new but recently renovated. so even the room is quite old style, the bathroom is clean.hotel staffs are very polite and nice. in all, it's a good value of money.

8 Tiffany T.
United States
May 14, 2016
Beautiful hotel, inconvenient to get around
We stayed in the Chi Ling wing and had an unbeatable view of the river and Taipei 101. The room is large and luxurious and had many toiletries in case you forgot anything. You get one free bottle of water per day per person and can pay NT$450 for each additional bottle should you need it, but I'd recommend going to a convenience store to replenish your supply. The location is a little difficult to get in and out of. The hotel does provide a free shuttle service to a couple of nearby light rail stations, but the one we wanted to go to (Jiantan Station) only had shuttles starting at 7pm. So we trekked down the mountain via the hiking trails to reach the area around Shilin Night Market. Over email prior to my trip, I was disappointed that the staff didn't inform me of the airport bus service (NT$90 per adult) and selectively told me about what was probably their airport limo service (NT$1,500 per adult). I didn't realize their mistake until the morning I was leaving. Overall, it was a positive experience, but I probably wouldn't stay here again given the hefty price tag and the inconvenient location.

8 Han K.
Hong Kong
May 04, 2016
Good
Good

9.6 Michael H.
Taiwan
May 01, 2016
Bucket List
Last days of living in Taiwan. Staying here was on the bucket list and I was not disappointed.

8 Han A.
Singapore
April 27, 2016
Over weekend after business trip
Location not really convenient as was above. Generally very nice hotel and the place was cleaned. Initial took a cab to hotel instead of walking as what other say near by. Not near. overall experience not bad. Nice hotel. What I like was able to booked a coach to airport direct and reasonable price.

5.2 HYOSEON K.
South Korea
April 25, 2016
Not bad..
it was good for having relex in hotel. but if you want to look around Taipei city / night market, then booking another hotel which is near Taipei main train station will be better than this hotel.

4.8 Eric Y.
Canada
April 11, 2016
It takes over 5 mins to wait for the hot water. Th
Not worth the money.

7.6 John M.
Singapore
April 10, 2016
Food
Breakfast for a 5 star hotel was below expectation. No fresh juice, bacon sitting in a pool of fat, poor fruit and yogurts station etc

9.6 tany T.
Hong Kong
April 05, 2016
good view, clean, a little expensive
good view, clean, a little expensive