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Recent customer comments

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Very good



based on 800 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.1
  • Location 7.5
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 7.4
  • Food/Dining 7.3

Jing L.
China
June 23, 2016
Comment
Satisfactory.

Gil R.
Portugal
June 19, 2016
Very disappointed...
We were actually expecting a very nice time at the Grand Hotel, unfortunately everything started not in the best way when in the reception we were not informed about anything regarding the "rules" that are more then many making it look like an army camp. The breakfast was not included in the room price although it was not specified anywhere, also we were given a afternoon tea that obviously someone that is in Taipei for the first time is not gonna use considering that there is so many things to see and do in this amazing city. The so announced sky lounge on the top of the hotel was closed seems like for good. And the pool is way to far from the hotel to be enjoyable plus you have to wear swimming cap and once again we were not informed of anything in advanced, when we tried to get in the water without a swimming cap we had a big group of 4 staff yelling at us and running to us as if we were doing something seriously wrong in order to stop us from swim into the refreshing water... Also the information available from the staff about the city and surrounding wasn't as expected once we tried to ask many times for many thing and rarely they could help. Room service staff was not polite. There are also other small things that we can call unlucky, like the blow dryer got broken 2 times or the room was extreme humid or even the lights of the toilet suddenly stopped working and took them more then one hour to get it back to work... Well fortunate we had a very nice experience in Taipei in other hotels and we surly intend to come back also surly not to this hotel.

Celia V.
Taiwan
June 17, 2016
Grand stay
Good view, quiet and peaceful, spacious room, clean, good food and room service.

Chuck W.
United States
June 14, 2016
Hotel
Not bad if the hotel but foods were not good. Everything is so outrageously high.

ALAN G.
United Kingdom
June 14, 2016
1
1

Misi H.
China
June 13, 2016
strong recommend
special experience in Taipei I choose to live in this hotel not because of its historical meaning, but also for the movies by Ann Lee and Mr Yang. Amazing food, great view.

Iok L.
Macau
June 09, 2016
A must to try.
Better than I had expected.

Seow S.
Singapore
May 21, 2016
A Pleasant Stay
It is a grand old hotel with a lot of history surrounded by natural scenery.

Ying F.
Hong Kong
May 18, 2016
Spacious room, excellent service and good view
The room is spcious and clean. The service is excellent. AS the hotel is located at the top of a mountain, the view is good. The drawback is the the need of better transport and often the use of taxi to come back to the hotel in the evening.

James H.
United States
May 18, 2016
Old time hotel with a classical service
The services are excellent, it is catering to dignatory. The view from my room is excellent