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Excellent 8.6
Based on 485 reviews

Recent customer comments

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Excellent



based on 485 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.2
  • Location 8.0
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 7.7
  • Food/Dining 7.9

8.4 CHUNG C.
Hong Kong
March 05, 2016
relax and comfortable
relax and comfortable

9 Yau C.
Hong Kong
February 27, 2016
Great Stay Great Hotel
Service, spacious room, and decoration
This is the top tier hot spring hotel and doesn't come cheap. Yet the money was well worth. Staff were caring and very nice. Enjoyed their service at the moment I arrived for check in and their attention to details throughout. Room was very spacious and I loved the hot spring jap style clothing provided, environment and decoration were modern and gave a sense of peace. Will definitely love to go back

9.2 Hon C.
Hong Kong
February 22, 2016
Good for couples
Friendly Staff, clean room and breakfast is nice.

7.2 Lae T.
Singapore
February 06, 2016
Nice Resort hotel near to the city
Up in the hill, very relaxing hotel to stay in. Room is huge with indoor onsen spring bath tubs. Quality bar beverages and snacks which are free to consume. Hotel provides shuttle to the nearby train station which is about 10 mins drive away.

6.7 KITTY W.
China
January 05, 2016
NOT BAD
HOT SPRING

8.7 Kok L.
Singapore
January 04, 2016
Comfortable stay but on-going construction nearby
Comfort, accommodating staff and good ambience
One of the best hotel we have stayed in Taipei in terms of service, ambience and staff quality. A bit far from eateries and local shopping area, on-going construction opposite the hotel spoilt what would be a really comfortable stay. Hotel Provide shuttle bus service to Beitou station but it was rather squeezey. The nice in-room hot spring makes up for everything. Would be better if the bathroom and toilet doors are not transparent in the family suite.

8.7 Leung Y.
Hong Kong
December 18, 2015
Very relaxing
Private hotspring, comfortable environment, caring service
Highly recommend - it's a good place to 'detox'. A place to get away from the hectic life and relax.

9.7 Wong P.
Hong Kong
December 13, 2015
Relaxing hotel
big room relaxing environment good service

9 kek L.
Malaysia
December 11, 2015
spring hotel and five star
relax, hot spring (private), expensive (5star)
everything was perfect. except for the price per night is very high. they should reduce around 40% then I think i might go there every year. is very nice and relaxing. well 5star, what do you expect??

7 Daphne G.
Singapore
December 09, 2015
A little overrated
In room onsen, nice view, very clean
It was quite a good overall experience