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Recent customer comments

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All reviews (1778)

Business travelers (170)

Couples (364)

Solo travelers (372)

Families with young children (246)

Families with older children (326)

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Very good
7.2
based on 1778 reviews
Hotel Condition/Cleanliness
7.4
Facilities
6.8
Location
7.1
Room Comfort/Standard
7.4
Staff Performance
7.8
Value for Money
7.2
Food/Dining
6.4

4.8 philip T.
Singapore
April 07, 2016
Smelly room
The room smell bad dirty and old not worth the stay and price

8 YUICHI I.
Japan
April 07, 2016
Low Cost, High Performance!
That was my second time using this hotel. We had a problem of Wifi connection, and the hotel couldn't fix that at this time. But the staffs were really kind and polite, so that wasn't a serious problem. (We had a pocket Wifi, so..) I think the cost is low, but the quality is good enough.

9.6 SONNY C.
United States of America
April 05, 2016
Suite
Suite is awesome, very clean, nice view. only down side is that the walk to MRT is a bit far, 10-15 mins

8.4 Robert R.
Austria
March 30, 2016
convinient and good location
The hotel has a convinient and good location. The room was great as we got an upgrade. The view is quite bad. It says Riverview but actually you look at the highway. Staff was nice and helpful.

8.8 Thawin K.
Thailand
April 20, 2016
Good services
We like free shuttle from hotel to the nearest subway, especially during raining day in Taipei. Convenience.

6.8 SHIRLEY C.
Malaysia
April 18, 2016
New room only available in level 2
We initially was given the room at level 10 which are so called newly renovated. but only level 2 renovated for both bathroom and bedroom area. what you saw from the pic, those beautiful toilet is only available in level 2. We ask to change room, because we book this hotel is because of the bathroom, they agreed and changed the new room for us. Level 2 rooms are spacious and new.

8.4 Thawin K.
Thailand
March 30, 2016
satisfactory
nice room good facilities

5.2 Khye T.
Malaysia
May 04, 2016
Old Hotel with good locatio
old, 3 star

4.7 My G.
Canada
March 13, 2016
Bedbug Attack
Location, friendly staff
The hotel was literally the worst part of our Taipei trip. On the second night of our 7 night stay, I got 43 bedbug bites on my feet. They itched so much for rest of my trip that I could not fully enjoy everything the city had to offer. When I complained to the staff, they offered to change rooms for us, but we opted not to as we had so much to move and there no guarantee that there wouldn't be bedbugs in the new room. They sprayed the room instead and during that, they told us to wait at the lobby. And all they could offer us during our wait was a coffee or tea. I spent about $500NT in creams and antihistamine to sooth the itching. I went to see them again to see if they can offer anything for the torture I was going through and all they offered was a taxi ride to the airport, which would have costed about $400NT, not even enough cover the cost of the creams and drugs. Long story short, do not stay there. The staff, while friendly, are quite useless.

8 Elisabeth T.
Germany
March 15, 2016
hotel in good location
Hotel is nearby MRT and railway station. The room was very spascious with a bathroom and a seperate toilet. From the restaurant there was great view over the river. Breakfast until 9:30h was a bit too early.