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Recent customer comments

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based on 1294 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 8.2
  • Food/Dining 7.0

Ho C. from Malaysia
Business travelers
Stayed 3 nights in July 2013
Satisfied and strongly recommended
Good environment,nice design and good location
Good and friendly staff, strongly recommended to other travellers
Reviewed July 28, 2013

Raymond S. from United States
Stayed 2 nights in April 2013
Nice place, but not the prettiest neighborhood
Food, Room, Staff
Pretty nice place. The staff were helpful, the rooms were clean and nice, the walk around the hotel was not very pretty, but was fairly close to the subway, but still about a 15 min walk. Not much to do around the hotel itself.
Reviewed July 25, 2013

Jessie N. from Malaysia
Business travelers
Stayed 3 nights in May 2013
good location
room, location, clean
imperial hotel is good to stay, its quiet classy and in good location.
Reviewed July 18, 2013

Khing L. from Malaysia
Business travelers
Stayed 2 nights in June 2013
Nice hotel for business traveller
Walking distant to Metro and just 3-4 stations from City center
Perfect. Comfortable room enable you to rest and prepare for another busy business meeting.
Reviewed July 02, 2013

Kuan Y. from Malaysia
Business travelers
Stayed 2 nights in June 2013
Pleasant stay, will be back.
Great location, comfortable and affordable.
Reviewed July 02, 2013

Germar H. from Germany
Stayed 2 nights in June 2013
Weekend Vacation
Nice area, Very Comfortable Room, Easy access
(+)We enjoyed staying in Imperial Hotel - we had a good deal for the room price - the room was extremely comfortable. We did not stay much in the hotel but went downtown. It is around 10 min away from the next MRT (by foot). Very lively and nice area - so, we enjoyed walking to and from the hotel. (-) The bed was extremely soft - and for us too soft; which is the only negative point we can say. The cleaning woman tried to make the bed harder by introducing hardening sheets - but also change of room would have been possible.
Reviewed June 27, 2013

Michael R. from United States
Solo travelers
Stayed 3 nights in June 2013
Five-star hotel at reasonable prices
Room, restaurants, staff
Incredibly seamless experience. Luxury room with exceptional, helpful staff, and excellent and affordable restaurant options in the facility
Reviewed June 16, 2013

Wong M. from Hong Kong
Business travelers
Stayed 2 nights in June 2013
near city and convinenent
clean, near city and more restaurant
semi-room's toilet is too small and the design is out of date. If you are careless to use the bathroom, it will be a bit of dangerous because there is no space to more in a bathroom.
Reviewed June 15, 2013

Yee C. from Hong Kong
Solo travelers
Stayed one night in May 2013
centrally located
location, friendly and clean
Reviewed June 11, 2013

Chua P. from Malaysia
Business travelers
Stayed 5 nights in June 2013
Great hotel with good location & it 5 star wiith c
cleaniness , good location, good restorance
the pleasant one, looking to stay again in future
Reviewed June 10, 2013