arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 3725 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3725 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 5.8

RYAN S.
Hong Kong
July 05, 2016
Room is big and clean, great location and staff are very nice
room is big and clean, great location which is opposite to bus terminal and a block away from subway. staff are very nice.

Joseph C.
Australia
July 03, 2016
Worth to stay
It is located on the the 5th floor on the building. It took us some time to find it. It is right beside of Z8 entry/exit of Taipei main station and it is very convenient, however Z8 did not have elevators for those travellers with big luggage. The room is quite spacious but the noise insulation is poor because I can hear people next to my room or corridor talking and laughing. Luckily, that only happened during daytime and before midnight. We still managed to sleep well overnight. Staff is alright but it will be more helpful if they proactively provide more information if we ask questions. Thanks to those cleaners tidy up our room nicely everyday.

Chia H.
Singapore
June 25, 2016
Just opposite the Taipei Bus terminal
Superb location

JIANN L.
Malaysia
June 24, 2016
location is very convenient
location is very near to MRT/bus/train station. room is clean and big. walking distance to get local food. Cons is the hotel occupies one whole floor inside a building, not occupying the whole building. So, the building from outer look a bit rundown. Once reached the hotel level, the entrance and reception etc was good.

Tan C.
Singapore
June 24, 2016
Accessibility
Very good location to everywhere as the taipei main station just opposite. Eating and shopping also good.

CHUEY L.
Singapore
June 21, 2016
Nice hall
Staffs are very helpful.

Toby T.
Singapore
June 21, 2016
Good location but watch for check-in time when you book
The hotel is located on the 5th floor of a building near one of the Taipei Main Station subway exit. Do take note of the check-in time of the room before you book. My check-in was 9.00 p.m. and I was not allowed to check-in earlier than the stipulated time. There were a few staff that served me. Depending on which one I approached I get different levels of service. The room I stayed in was big and it had a big attached bathroom with a shower and a bathtub. There are no windows. Bus tickets to Taoyuan International Airport is available for purchase over the service desk.

Tan P.
Singapore
June 19, 2016
Good location
Clean and comfortable

Xue L.
Singapore
June 17, 2016
Toilet stinks, no windows in room, no soundproof
The hotel is located at exit Z8 of Taipei main station, u have to climb a long flight of stairs up to get to the hotel building, which is an old building. The check in counter is located on the fifth floor. We got a free upgrade (to a room that serves 3 people), the room was of a decent size, no windows (which is what I dislike about hotel rooms). The toilet in the room was super stinky. We have no idea where the smell came from but guessed it could be from the old pipes in the toilet. The smell was unbearable. There is literally no soundproof between the thin walls, I could hear the next door children shouting and crying all night, as well as the people walking along the corridor. There are better hotels around this area, will not stay at this hotel in future.

Qiuling T.
Singapore
June 16, 2016
Third Stay at New Stay Inn
When we visit Taipei, we'll choose a hotel that's near Taipei Main Station for better accessibility to other parts of Taiwan, places around Taipei and to the airport using public transport. New Stay Inn has always been one of our top choices because of its excellent location and value for money. The room is clean, spacious and comfortable. The only thing that needs improvement is the sound proof system from adjoining rooms. We can clearly hear the conversations of the people staying next door to us.