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Recent customer comments

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All reviews (897)

Business travelers (252)

Couples (226)

Solo travelers (156)

Families with young children (109)

Families with older children (100)

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Excellent
8.2
based on 897 reviews
Hotel Condition/Cleanliness
8.5
Facilities
7.9
Location
8.4
Room Comfort/Standard
8.6
Staff Performance
8.6
Value for Money
7.9
Food/Dining
7.2

7.7 James W.
Singapore
July 15, 2015
Friendly Staff and Good Location
Location, Clean and Friendly Staff
The staff are very helpful and friendly. Location not too bad - about 10 mins walk to Taipei 101 where you can have your dinner. Hotel entrance rather blocked by another building as it's shared between commercial building (lower floors) and Hotel on the upper floors. Lobby at 11th Floor. Non-smoking hotel which is good.

6.7 James W.
Singapore
July 15, 2015
Not bad but need improvement
Location, Clean and Friendly Staff
Not all rooms are renovated and my room air con was leaking. Breakfast always the same food everyday ...

7.7 James W.
Singapore
July 15, 2015
Good Stay overall
Clean, Location and Friendly staff
Rooms are rather small. Wifi good speed therefore no issues working.

6.7 James W.
Singapore
July 15, 2015
Relatively Good Stay
Clean, Location and Friendly staff
The only issue would be the visibility of the main entrance. It's shared between both commercial offices and upper levels hotel. Rooms are clean but small. The Wi-fi signal is strong. They do not serve dinner but it's 10 mins walk to MTR and Taipei 101, so no issues. Breakfast could improve as they serve the same food everyday ..

6.3 David P.
United States of America
June 28, 2015
PBH Taipei - Some good, Some not so much
Location, Location, Location
The property is nice, once you find your way into the correct doors and travel up to the 11th floor for check-in. The overnight room is comfortable overall but has a funky layout that takes some getting used to. Staff performance, while meeting the minimum requirements, needs improvement in the areas of attentiveness and English language capabilities (this was a bad surprise upon arrival). The breakfast buffet which was included in my room rate was marginal/disappointing and the service quality was poor. Overall, it is convenient to my client's office and to the 101 Tower complex...but that's about the only reason to stay there.

7.7 Christine W.
Philippines
June 22, 2015
greast staff, hard beds
the staff , breakfast buffet, and cleanliness
It was a pleasant stay. I just wish the beds were not so hard. I was also expecting some free water each day just like other hotels provide.

8 Tim C.
Singapore
July 21, 2015
nice basic room.
good location, great food around, near to MRT, near 101,
nice staff, good breakfast, great location. need better direction on the lobby and sign for main enterances

7.3 Kenneth L.
Philippines
June 11, 2015
Great friendly staff, good location, clean rooms
1. Friendly and very helpful staff 2. Clean comfortable rooms 3. Great location, walking distance to 101
Stay was comfortable. Room was clean. Front desk people quite helpful and friendly. Breakfast choices not much but will give you a taste oflocal food. Walking distance to 101, MRT stations and Sun Yat Sen memorial.

6.7 TATI L.
Singapore
June 01, 2015
pleasant
location and friendly staff

6.7 TATI L.
Singapore
May 30, 2015
comfortable stay
location and friendly staff