arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.6
Based on 1970 reviews

Recent customer comments

Filter by traveler type
Very good

based on 1970 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 9.3
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 6.0

ChongMeng E.
October 21, 2015
Room a bit small. Luggage lay down obstruct walkwa
Near mrt and shopping centre.
Satisfied. Extra 1 foot width increased would be better.

Chan J.
October 15, 2015
Location, convenience, check in and out is a breeze

Pei C.
October 11, 2015
Excellent prime location with clean spacious room!
Prime location, clean and spacious room!
My stay with rainbow hotel was good as the hotel really in a prime location and the rooms i stayed in are all clean and spacious despite the hotel getting really old amd wornout. The location is in the prime shopping area of Ximending and there were food and watsons convenience store 24hrs open right downstairs. The lift is small and had some closing door issue, it may take a few times before it can finally close. haha Just Bear with it for the price you paid. I have tried all 3 kinds of rooms in Rainbow Hotel. 1st day I tried the triple room which comes with a double bed and a single bed. Very spacious for just the 2 of us. I actually booked the Premier Double room but was given the triple room as all double rooms was full. However the triple room had airconditioning issues, not cold at all and so i called up the receptionist and she promptly helped us to change to another room, which was a even bigger room, the family 5pax room!! Super huge hahahaa especially just for the 2 of us. There were 2 double beds and 1 single bed in the humongous room. haha Ohyes, the family room was facing the shopping area, hence it was really noisy and feels lik you were in a clubbing area as there were the street performances right below the hotel. The street performance continued till about 10pm plus. So the next 4 nights we were given back to our Premier Double room which was much better as the room was spacious once again and it was clean as well. Somehow the premier double room feels newer than the other two rooms, maybe they cleaned the carpet recently. The premier double room we were given was great as it was not facing the shopping area And hence there were no noise issues from downstairs for the next 4 nights. Water pressure and water heater were working all well.

Yan G.
October 08, 2015
Too noisy. Can hear loud noises until 1am.
Service from staff was okay.
Better noise isolation will be appreciated.

Mei L.
October 07, 2015
Best location
Location, food, good staff
Good stay! Best location! Right in e middle of ximending! But hotel a bit old. A renovation will be good!

Amanda K.
October 05, 2015
Price is expensive,Room is small,carpet feel dirty
Clean toilet, good location , got weighing machine
Staff don't look as friendly as they sound, clean toilet however not appealing, carpet feels dirty and disgusting. Good location but a bit too pricy for the small room. Towel is a little bit dirty, makes me feel quite reluctant to use it but I don't have a choice as it is the only towel. Bathroom supplies are being changed everyday which is good. However , shower gel and shampoo should provide more. Should provide more wall plugs so I don't have to plug out the plugs for tv and water heater. Best is to provide beside the beds. Overall satisfied on the room condition but wish that the price is lower as it is consider pricy despite the good location

Han L.
October 01, 2015
More expensive than walk in booking
Great location

kathryn W.
October 01, 2015
The sstandard room was too tiny.( good for single) We have to upgrade and top up $$$$ It's better to book a bigger room if you choose this hotel

Xiaowen L.
October 01, 2015
Other than location, the furnishing of the room is quite old.

Xiaowen L.
October 01, 2015
Location only
Other than location, the furnishing of the room is quite old.