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Recent customer comments

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Excellent



based on 714 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.7
  • Location 8.9
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.4

Richard L.
Taiwan
March 13, 2016
Good
Good

Peiyi L.
China
February 29, 2016
Excellent hotel, surrounded by food and shopping choices
Excellent service, large bathroom, very thoughtful staff, suitable for travelling with children, infant. The hotel provided cot and baby bathtub for us. There are many Taiwanese, Japanese restaurant nested in the neighborhood.

Wing C.
Hong Kong
February 22, 2016
Nice staff
Nice staffs, big room, convenience

LIAO H.
Taiwan
February 14, 2016
Spacious and cozy
Room comfortness,large bathroom,good breadfast
Good

Ong L.
Singapore
February 10, 2016
Nice short break
It was a relaxing short break and love that the shops were open during the Lunar New Year!

Thomas S.
United States
February 02, 2016
Ok
Reception and concierge staff were efficient, friendly and organized. Room was OK but rather generic. Service in the Gallery was poor. Not attentive or interested. Lots of uniformed waitresses standing around and not much happening. Try ordering a glass of Chardonnay in the Azie restaurant! Ludicrous.

seolju J.
South Korea
February 02, 2016
Nice hotel
It was a great exprience for us. My family felt comfortable, staying here.

Chunyu L.
Taiwan
January 04, 2016
Good service
Very good service and make you feel comfortable

Veronica W.
Singapore
December 18, 2015
Nice hotel, good location, excellent service
Very good and prompt services. Only 2 mins walk to train station. Very accessible location! Great breakfast buffet!
I simply love it! Everything was perfect! Room is spacious, staff attended to my needs promptly! Outdoor pool with warm water is available and there is also hot bath and steam room. Location is excellent with lots of shops and eateries behind and front of the hotel, A very short walk to train station...This is by far one of the grand hotel which is very geared to perform its best! Well done!

Hideki N.
Japan
December 17, 2015
perfect
service and convenience
very confort and super relaxing