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Excellent 8.3
Based on 728 reviews

Recent customer comments

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Excellent



based on 728 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.4
  • Location 9.3
  • Room Comfort/Standard 8.4
  • Staff Performance 8.4
  • Value for Money 8.1
  • Food/Dining 7.0

9.2 Juliana L.
Hong Kong
April 18, 2016
summary
Good location, staffs are friendly and very clean.

5.6 George H.
Singapore
April 04, 2016
Used to be good, 10 years ago.
I used to stay in this hotel when I traveled to Taiwan for business 10 years ago. Everything seemed to work better then, with friendlier staff, and inclusive breakfast. The recent visit wasn't pleasant. We booked two rooms, with the two children staying at the other room. With this arrangement, the last thing I had hoped for was for the inter-room phone system to fail. So for the first night, it was inconvenient for us to speak to our children in the other room. Furthermore, the water heater wasn't working that well either, with inconsistent water temperature. The location is good though, as usual. And this continues to be the key selling point.

8 Hideaki K.
Japan
March 15, 2016
Good location.
It's about only 3 minutes to MRT station 忠孝復興, so that it is eas to access to other place. The breakfast didn't include the room charge, so that I would like to request them to have the plan including breakfast.

7 Thomas N.
Sweden
March 11, 2016
OK but nothing special
Location. Clean room. Staff.
The stay was OK but with a few irritants like an aircon that was noisy and no late check out. Small hotel with no view from the room. Good for a few nights though with many restaurants in the area.

6.8 Janet Y.
Australia
March 09, 2016
Excellent location
excellent location however the hotel itself is abit run down

9.7 John I.
United States
March 07, 2016
home away from home
Location, Room Quality, Staff
i loved it. I was lucky to get an upgrade, staff was friendly and helpful, location is great for shopping, transportation. I coming back and bringing my wife. One of the few hotels where I could not find a negative. Congratulations to the Royal Palace Hotel..

7.3 Donaldson J.
Philippines
February 29, 2016
Taiwan 2016
Location; friendly staff; clean room
It was pleasant

6 Nada Y.
New Zealand
February 22, 2016
Good location
Close to transport and amenities
A reasonable hotel, but in need of a refurbish.

7.7 JAU-HONG L.
United States
January 02, 2016
My stay at Royal Palace
Location
Convenient and comfortable

10 Christina C.
Philippines
December 29, 2015
Royal Palace Hotel - Review
Place is convenient to transportation, near shopping place and room is spacious.
Amazing. Staff are accommodating and hotel is clean