arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 2181 reviews

Recent customer comments

Filter by traveler type
Very good



based on 2181 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.4
  • Location 9.3
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.4

Ginny L.
Singapore
January 19, 2015
wonderful stay at San Want
location, location, location
Overall Good experience. Efficient reception and very helpful staff. Housekeeping was perhaps too efficient.. knocking on my door at 10am in the morning and didnt seem too happy when i requested for them to clean my room from noon onwards.

banen H.
Taiwan
January 16, 2015
Soso
Great location

Kok Y.
Malaysia
January 13, 2015
good location hotel
1. location 2. polite staff 3. good service
the stay was pleasant..the staff are nice and friendly..breakfast is nice

Li S.
Singapore
January 11, 2015
Good location
location, bed, service

Yong L.
Singapore
January 06, 2015
good service with spacious room
clean toilet, great service and big bed
The bed in the room was soft and big. toilet was really clean with a area for clothes washing. The cabinet also provided me a number of hangers for me to hang all my winterwear.

Meili C.
Taiwan
January 06, 2015
It was a pleasant stay.
The room was clean, the location is great! And free parking for guest.
I would say its location is great! Even though the room is small, but it's clean and cozy! It's great for its price!

RAYMOND W.
Taiwan
January 06, 2015
Clean Hotel
Clean, staff is good, location is good

XIU L.
Singapore
January 05, 2015
Great Location in the city
Location, Cleaniness, Service
Service from the staff were excellent, they had an eye for detail, considerate and polite. We stayed in the peak season and the all rooms were fully booked, yet the hotel were still able to cater to our needs. Rooms may be a little old compared to the newer and more hip hotels that are sprouting in the neighborhood.

Rowena T.
Philippines
January 05, 2015
Our stay at San Want Hotel
Location, cleanliness and friendly staff.
We had a wonderful time staying in this hotel. It was located at the center of Taipei. There were a lot of tourist spots and shopping malls nearby. The train station was only a few minutes away which was very convenient. If you do not want to take the train, you can easily grab a taxi from the hotel lobby. All of the staff were friendly. The rooms were also very clean. We travelled with our children and they gave us adjacent rooms with connecting doors so it was like one big room for the 4 of us which was very convenient. And, wi fi connection is for free.   If ever we get the chance to  go back to Taiwan, we'll definitely stay here again.  This was the first time we went to Taiwan and booked in this hotel with my family. There is one thing though that I'd like to bring up. My credit card was swiped as a guarantee deposit. When we checked out, I paid our bill in cash. The hotel staff should have cancelled the transaction for the security deposit right away when we checked out since the payment was settled in cash. Now I have to wait for 15 banking days before the said amount can be credited back to my visa card. This is inconvenience on my part. They said this is bank regulation but when I called visa card I was informed that the hotel could cancel the transaction from their end or send a credit memo to the credit card company to expedite the process of crediting back the swiped amount/cancelled transaction to my visa card. I hope the hotel staff would be more considerate next time. Thanks.

Ai W.
Malaysia
January 05, 2015
Great location. Spacious room.
helpful frontdesk officer. great restaurants. complimentary snacks n plum wine are pleasant surprises. Spacious room