Seasons Hotel Royal, Taipei

The hotel was super clean. The staff was very very helpful. Normally English is not much spoken in Taiwan but the hotel staff could give us useful information about transportation and food very well. The toilet was large and was cleaned everyday. New L'occitane toleteries were replaced everyday too. Wi fi internet was available and if that does not work, they will give you a LAN line. Final words...money well spent!

Good for business and tourists alike to stay at this hotel. Those with young children not advisable if they wish to walk to and from the station after the shuttle service. No shopping departmental store nearby. Polite, helpful and courteous front personnel including those in the dining area. There is no restaurant in the hotel for those who wish to dine in.

This hotel is really what you would expect from a very cheap hotel to be. But unfortunately its not cheap. The worst value for money I ever stayed in my live! I had many business to do so had no time to switch to other hotel, otherwise I had done that directly when arriving.

Seasons Hotel Royal Taipei is a good hotel because it is situated not far from Taipei Station. Because of this advantage, going to sightseeing spot areas is really convenience. I am very surprised to know that Seasons Hotel Royal hotel bathroom is having jaguzzi for each room. This make the trips more perfect and relaxation after tired days.

What a wonderful stay we had at the Seasons! We gasp with delight upon walking into a luxuriously furnished room with plenty of lighting. There was a flat screen plasma TV that you can watch from the king bed or the jacuzzi tub which has a glass window into the room. Linens were of excellent quality, real feather pillows and down comforter. We had the best sleep for the 3 nights stay on our entire 3 week trip. The rain shower head in the separate shower area was a delight. There was plenty of storage in the bath vanity, which is the first we have ever experienced. We were able to completely unpack our bath accessories which is amazing as I tend to carry quite a bit of makeup etc. Even the tea service was very nice, beautiful little cups and saucer, nice selection of teas. Our night receptionist, Daisy, is a sweetheart and was so wonderfully helpful. She found a 24 hour tea shop for us, help us locate out first night market experience, directed us to a very nice local breakfast nook in the wall for our last morning. She spoke excellent English, a huge bonus, as the morning staff was not as eloquent. Service from all was excellent. Highly recommended for a luxuriously stay at really reasonable prices.

I was surprised that there was no dinner available when I checked in, nor were there any vending machines or any other options. It was my own fault for not confirming that they had a restaurant, but I assumed (foolishly) that a hotel providing a full breakfast would also have restaurant facilities. I ended up ordering from Pizza Hut, of all places, which was the ONLY option I was given when I asked the front desk. (I discovered three small restaurants within easy walking distance the next morning, but they had no English menus.) Although the Pizza Hut food ended up being surprisingly good and interesting (lobster and abalone pizza with a spicy fish roe sauce!), I had to figure out how to order myself -- the front desk gave me a number written on a piece of paper, no help with ordering, and no menu. Thank goodness for the Internet where I was able to find the Taiwanese Pizza Hut menu! I also felt that the front desk staff could have done much more to help me find and/or order food. The front desk was no help at all when I requested assistance with packing, wrapping and mailing a box. I understand that they do not provide packing, wrapping or mailing services, but I did expect a little direction or help. However, I think my biggest frustration was when I decided to book a single night upon my return to Taipei, on my way home. The receptionist assured me TWICE that the price for the additional night would be the same as my booking through Agoda. When I arrived late in the evening for my second stay, the price was considerably more than for my first stay, and I was told "there is nothing we can do...this is the walk-in rate." I understand that Agoda gets special rates, but if I'd known I would pay more, I would have booked a hotel much closer to the airport and not come back to the Seasons Royal.

Transportation may be an issue, but that's more a factor of the city than the hotel. The hotel runs a mini-bus service to the airport and it is reasonably priced. Excellent choice business and leisure travelers alike.