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Excellent 8.4
Based on 206 reviews

Recent customer comments

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Excellent



based on 206 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.7
  • Location 8.3
  • Room Comfort/Standard 8.7
  • Service 8.9
  • Value for Money 7.6
  • Food/Dining 8.0

moh C.
Singapore
January 04, 2016
Nice rooms. Well laid out and spacious.
Helpful Philipino staff, check out nearby good breakfast cafes, comfortable rooms.
Staff were good and helpful, easy to get cabs. Coffee shop closes at 8pm turn into a bar. Nice cafes nearby for breakfast serving good pastries and coffee. Not near anything of interest but cabs easily available.

Philippe F.
Switzerland
January 04, 2016
Great Stay
Excellent service, rooms and so clean

Jing T.
Malaysia
January 04, 2016
Top notch customer experience
101 view, spacious room, customet service

Jing T.
Malaysia
January 04, 2016
One of the top class Shangrila's properties
Hospitality, luxury and privacy

beng G.
Malaysia
January 04, 2016
fantastoc stay at shangri-la taipei
service, the room, the food
awesome. food was great, service?- they new my family by name on the 2nd day! Shangrila lives up to its word on premier service. rooms were so clean and so quiet you could hear a pin drop.

lianto W.
Indonesia
January 01, 2016
Good staff, clean. Very close to mall
Good staff, have a big room, clean

hui W.
Malaysia
December 09, 2015
Staff phoned me around 2:45 pm daily for 6 days .
Good- soundproof room. Spacious room . Clean room.
I put on Do Not Disturb sign until I left my room daily around 4:00pm . Staff called me daily at 2:45pm to ask me whether I need a room-make-up or not . This is very disturbing and unnecessary.

kharismawan S.
Indonesia
November 08, 2015
excellence
location view service
very comfy and nice services and staff

Laszlo S.
Hungary
September 06, 2015
Outstanding experience
Location, luxury
My stay was a pleasant experience, from the checkin to the checkout. It is a 5 star service

Roger W.
United States
July 16, 2015
Another great stay
location, staff performance, and comfort
Simply love this place! The performance of the staff was simply amazing. Will continue to stay here whenever I am in town.