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Recent customer comments

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All reviews (1079)

Business travelers (197)

Couples (337)

Solo travelers (161)

Families with young children (150)

Families with older children (115)

Groups (119)

Excellent
8.1
based on 1079 reviews
Hotel Condition/Cleanliness
8.7
Facilities
7.9
Location
8.0
Room Comfort/Standard
8.5
Staff Performance
8.3
Value for Money
7.9
Food/Dining
7.0

7.3 BUCK S.
Singapore
September 09, 2015
Satisfactory stay
Very helpful staff, clean bed linen and nice toilet
In general good but the hotel looks old.

8.7 Lai Y.
United Kingdom
October 18, 2015
Clean, good location
Clean, good location, friendly staff

7.7 BoFeng L.
China
September 01, 2015
good location
location, facility, staff
a nice short stay in this hotel, near some attractive places in Taipei old town. Friendly staff but the food here is so so.

8.3 Lihui S.
Germany
August 31, 2015
Very good hotel with excellent value for money
very friendly and helpful staff, very clean and tidy, convenient location
We had a very pleasant and would definitely choose the hotel again.

4 James M.
United Kingdom
August 15, 2015
(not bad for the price)
service, room (especially bathroom which is spacious with powerful shower) and price
The hardware of the hotel is between 5* and 4*, especially the lobby design looks a bit dated. The location is far from where everything is going on (for that you need to be near Taipei 101). I booked this hotel only because it's the nearest 5* hotel to a Chinese school where my sons are learning mandarin. However, having said all that, I can't complain as the hotel is overall good value for money and the staff tries hard to please. I will stay there again if the price is still right.

8.7 Ying-Chieh L.
Taiwan
August 16, 2015
Fine
Fine

9.7 yuan K.
Malaysia
August 14, 2015
Okay
Staff
Water was yellow due to typhoon otherwise pleasant experience

9.7 Wenching L.
Taiwan
July 07, 2015
great accomodation. enough space. in downtown city
a great bakery downstairs.

9 Barry L.
Macau
July 06, 2015
good place,comfortable.
cleaning,comfortable and convenient.
I feel comfortable and happy.

7.7 Tam R.
Hong Kong
June 27, 2015
A nice hotel but a bit overrated
Location, service and cleanliness
The hotel was great with a good location, a walking distance away from XMD district which means no crowd gathering around the block. However, the room wasn't spacious enough and they only provide with limited toiletries. Most items have to be asked for. The shampoo and body wash are not individually packed, that created problem with hygiene. The staff was nice though but wasn't as good as what I would expect from Holiday Inn, which is just a 4-star.