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Recent customer comments

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based on 1088 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.0

7.3 Gary M.
United Kingdom
October 30, 2015
Good standard of hotel with helpful staff
Clean room, small but cute bar, helpful staff
Generally fine. Hotel is close (less than 5 minutes walk) to MRT station and that made it very convenient. Being vegetarian, choice of dishes at breakfast, and in bar, was limited and of variable standard. Staff, generally friendly and helpful, doing their best despite difficulties communicating in English. Room was well kept but bath is strictly for small children. Good, powerful shower, however, with a good range of toiletries. Hotel close to Carrefour which helped in making purchases for our picnics on days out!

8.7 Lai Y.
United Kingdom
October 18, 2015
Clean, good location
Clean, good location, friendly staff

7.7 Gloria C.
Hong Kong
October 16, 2015
Good location
Good location, easy to access CarrieFord and polite staff
Good location and polite staff. But a bit noise between the room. Can hear what people do next room.

7.7 Chantal W.
United States
October 13, 2015
comfortable bed
comfortable bed, nice location and staff
nice location and comfortable bed

9 Melisa L.
October 07, 2015
we love garden hotel!
spacious, clean, friendly staff
This is my second stay in this hotel. My first stay was 7 years ago. I was quite surprised that they maintain it very well. The room was clean and they have change their shower to rain shower. There's a metro station nearby just 5 mins walk. Location is still not bad. This hotel is always my first choice when I go Taipei.

8.7 Melisa L.
October 07, 2015
a pleasant stay in taipei
spacious room, very clean, environment is peaceful
Spacious room which makes our stay very comfortable. There's a shelving below the TV to put our luggages and shoes which Makes the room look organize. Although it is about 10-15mins walk to ximending, we still like the location.

9.7 anthony T.
New Zealand
October 07, 2015
Enjoyable stay in Taipei
Friendly, clean and good location
Friendly staff and good location

5.7 Tham S.
September 28, 2015
Not value for this hotel
Doorman service good.
Not have five star standard.Not coming again.

10 cheng T.
September 23, 2015
Location. Reasonable price. Friendly service.
Comfortable. Kids love it.

9.3 cheng T.
September 23, 2015
Location. Service. Space.