Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 378 reviews
  • Cleanliness 8.6
  • Facilities 7.5
  • Location 6.7
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 6.9
Sort by

HaoHua C.
October 02, 2015
not bad

jason Y.
July 25, 2015
Standard room
Bed, comfort, Wi-Fi
The stay overall was average, the bed was a little on the soft side. Wi-Fi is good in room.

carl H.
United Kingdom
July 13, 2015
better than 3 star
room design, nice staff, price
Nice hotel with great design and with extremely attractive female staff

Linda G.
June 25, 2015
Nice stay except.....
Clean room, good location and great staff
Stayed for 4d3n in this hotel... Overall was good except the water dripping sound at night near the door was loud and affect my sleep... Staff was excellent as I was suffering from gastric pain on first day and she offered me her personal medication..

June 21, 2015
too expensive for a 3 star hotel,
The Loft Hotel
Room is old. Main guests are tourist and the hotel is very noisy when the groups are around. I stayed at the Loft Suite and asked for one hour later check out and was told I have to pay Tw$400 per hour - this is a hotel and a motel ! Location very inconvenient not much night life around. Hotel do not even have a bar. I asked for wine glass they say they do not have.Have to unplug the table lamp to have extra socket to charge the phone - shower caps missing and the toiletries poor quality. The kettle is very old and sometimes the button pop up if press too hard. Will not stay again.

Tsz L.
Hong Kong
March 31, 2015
Not worth for what I paid
Extremely disappointed. If it was not for a last minute booking I would not have booked this hotel. Room was not made up, staff at the reception were not helpful. I would have booked a better hotel with the price I paid for. It's overrated!!

January 07, 2015
comfortable stay for my trip. good customer servic
receptionist was very efficient help us to check the transport and get back to us very fast

Po L.
Hong Kong
November 23, 2014
Very big comfortable room
Big room, big toilet, clean and comfy
We stayed in the family suite. The room was very spacious and the bathroom was HUGE!!! It's literally bigger than my own home :P. Room was comfortable. Breakfast was good compared with other Taipei hotels. The outlet is actually a sukiyaki restaurant after morning. I tried dinner there and it was nice! The only bad thing was the inconvenience of the location. Taxis or buses were needed in order to get about but not too many taxis were available. There's a 7-11 nearby.

Meiting W.
September 04, 2014
Great experience
Friendly staff, nearby many foods, comfy stay

Tong K.
Hong Kong
September 04, 2014
clean, good, great