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Very good 7.7
Based on 578 reviews

Recent customer comments

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Very good

based on 578 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.0
  • Location 7.0
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.4
  • Food/Dining 7.1

Glennda P.
May 15, 2016
Comfortable stay!
The location of Tien Lai was a bit out of the way, but thankfully there were many cabs around the area and the nearest Jinshan district so getting around wasn't too bad. Overall, the hot spring experience in both the room and the hotel were awesome!

Perry S.
Hong Kong
April 28, 2016
Wonderful service
Spa facilities are very good, we enjoy much to spa inside room as well with perfect view. The bed is very comfortable, staffs are very nice and helpful ~ My kid is happy to play around. It is the 2nd time I come here, and definitely will recommend my friends to come

Chiahui L.
April 25, 2016
Kids had a great time!
Highly recommended to family with kids

Yiling H.
April 11, 2016

Li W.
April 06, 2016

Wai F.
Hong Kong
April 05, 2016
room too big, many hot spring / spa faciliies
booked a "double room" and then was given 2 king size bed, too large, most of the time were spent at hot spring and spa facilities - not much time in room

April 04, 2016
Good place for families
Will visit again

Che C.
Hong Kong
April 03, 2016
Fair environment
Good facilities, with fair service and hotel condition

Jing L.
Hong Kong
March 31, 2016
A bit far away from Yang Ming Shan
should add more shuttle bus

Hong Kong
March 29, 2016
A hotel that can let you 100% relax
The build in onsen bath tub in the bedroom is good and big enough for 4 person. I stay in the bedroom in tower 2 which is on the 6th floor, it facing the playground and mountain side, little bit noisy when people gather around. The breakfast is nice. I recommend this hotel to family with children