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Recent customer comments

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Excellent



based on 670 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 7.5
  • Location 8.1
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.0
  • Food/Dining 6.9

7.3 Kyosuke O.
Japan
December 08, 2015
Kind stuff
Clean bath room, Stuff, Free Coffee at the lobby
The most of the stuff speaks fluent Japanese and they are eager to help guests. There are some good restaurants near the hotel. The breakfast quality is limited but the stuff service is vice good. I would love to stay there again with my friends.

9 James H.
United Kingdom
November 09, 2015
Hotel review
Bum washer toilet, service outstanding, location and condition
Really good hotel, great service and location in Taipei, highly recommend.

9 RUHONG C.
China
August 25, 2015
Tidy hotel with good location and great staff
same as title
satisfied. Staff extremely friendly and helpful, great service.

8.7 Andy C.
Singapore
July 01, 2015
A great one night stay @ Tokyo International Hotel
Service / Cleanliness / Comfort
- Check In / Out was efficient - Hotel Condition and Cleanliness is good - Room is well equipped and comfortable - Service standard of the staff was good (Polite and Helpful) - Hotel Breakfast Items was limited but simple and good (Special compliment to the lady preparing the breakfast. She was polite, friendly and socialble with most of the guest) - Location wise is abit far from the metro but it is not difficult to get there - Overall, I spent a good one night stay at Tokyo International Hotel

9.3 Anna S.
United States of America
May 20, 2015
everything is good except not noise proof
staff
loud mainlanders late at night and early in the morning in the next room. staff is awesome

9 Meng W.
China
April 20, 2015
Loved it
Staff, location, loved the bathroom/toilet
Moved here from another hotel which also rated themself 3 star, but Tokyo International Hotel was way above my expection, really good value for money- the staff are very friendly and helpful, the whole hotel is brand new and you get everything you need. I loved the toilet seat, which comes with washing/cleaning system, but it heats up the seat itself. The only downside is my room didn't have a window and the size of the room is not very big, which seems to be very common for 3 star hotels in taipei, but I didn't mind it as the whole decoration, fitting and furnishing etc made me feel really homy, and air conditioning system is very good. Overall I think this is a very hight quality hotel, I'm extremely happy with my stay there

7.7 Jie C.
Singapore
March 04, 2015
Excellent Customer Service
Excellent Customer Service
Excellent Customer Service however it is abit far from metro station.

8 HANG N.
Singapore
February 28, 2015
Wifi speed
Very helpful staff
Wifi speed is slow. Only about 1Mb. I have to use 3G which has 4-5MB in order to watch movie on my IPad. If u request for additional water it will cost TWD 20. Instead, staff should suggest to get water from breakfast area. Loss key card also has to pay. It takes about 10-15 mins to walk to MRT station. However, staff are very helpful, even female staff also help to carry bags. I am very impressed.

9.3 stephen C.
United States of America
February 28, 2015
Near perfect!
Style of room, staff service, room stuff...
Do not hesitate to stay here, great room, great staff, many different teas in room, WONDERFUL in every way. I will stay here next time if possible ... : ) if they had some more fruit for breakfast then would be perfect.

6 Pak W.
China
February 16, 2015
tidy room, good location, nice staff
tidy room, good location, nice staff
tidy room, good location-close to shopping mall, nice staff