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Recent customer comments

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Very good

based on 1321 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.6
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Kanta T. from Thailand
Stayed 3 nights in July 2015
location, easy parking, good breakfast
excellent overall
Reviewed July 13, 2015

ANNE B. from Australia
Families with older children
Stayed one night in July 2015
Probably not 4 star any more
location, view, staff
The hotel is within walking distance of the train station, (off the island) so it is very easy for train travellers. Easy access to tuk tuks to travel to the temples. The property is on the river, so nice views of river traffic and the island to be had. It IS getting a bit tired & a full refurbishment is required. Having said this, it IS clean and everything functions. The wi-fi is slow, and so is the service in the bar. There are also some language difficulties with non-reception staff - but a few Thai phrases should work.
Reviewed July 09, 2015

Tirasak C. from Thailand
Stayed one night in July 2015
A little bit dusty/old fashioned appearance.
River view, location, comfy room
A few kind of services need to be improved, like parking service. I'm okay to park my car outside the hotel area, but don't you think they should give us more sense in taking care more about safety for their guests to cross the street from the car park back to the hotel with that kind of insane traffic.
Reviewed July 06, 2015

Kai P. from Hong Kong
Stayed 2 nights in June 2015
Location of the hotel is far from the town centre.
Reviewed June 16, 2015

John B. from United Kingdom
Stayed 3 nights in June 2015
worn out and overrated
the room was worm. the carpet had holes in it. the bathroom sink was chipped. i went down to breakfast at 9:40 (served until 10:00), the cereals had already been put away, all the food was cold because they had switch the burners off! this hotel caters for buss loads of tourists, and when the last buss has left they clear away.
Reviewed June 15, 2015

WILLY W. from Indonesia
Stayed 3 nights in June 2015
Best place to stay in Ayutthaya
Nice food, cleanliness, and service
Was ok. Room is big enough, clean and the food in the restaurant was amazing. But the tap on the sink was not working properly, and the shower was too strong. All room have connecting door which is not good for privacy as anyone can hear what other people's conversation.
Reviewed June 07, 2015

Chonlathit K. from Thailand
Stayed one night in May 2015
Good view
Location, Hospitality, Cleanliness
Reviewed June 03, 2015

Joni S. from Sweden
Stayed 3 nights in April 2015
Only good hotel in Ayutthaya
Location, price and breakfast
Good hotel, probably the only good hotel in Ayutthaya, rest are hostels so not comparing those. Breakfast was excellent, lots of food to choose from, anything from Thai/Chinese/American style. Dinner was OK, not a lot to choose from and was quite expensive, restaurant staff were excellent though. Hotel room was nice and clean. Some of the other facilities mentioned in the hotel description like bowling and pool tables were nowhere to be found. Got information that they were removed when the hotel changed owner last time.
Reviewed May 22, 2015

George T. from United Kingdom
Stayed 2 nights in April 2015
Excellent location for car driver
The location was the best feature for me. Located just off the main 309 road coming into Ayuttya there was a good car park and security. The room was large and the staff were helpful.
The stay was good. The location was excellent for a car driver. The staff gave us a good map and explained the attractions. We took advantage of a promotion upgrading us to a larger room (30 square meters) and this was a good deal. The food in the restaurant was of good quality and good value. I would recommend this hotel to others.
Reviewed May 05, 2015

Anuchit J. from Thailand
Business travelers
Stayed one night in April 2015
Small dead cockroach in an ice bucket.
Location, comfortable bed
I ordered a bucket of ice from the room service to the room and found a small dead cockroach in the ice bucket. Has reported/complained to the F&B manager but received very minimal action. F&B Manager was not interested in coming up to the room himself but sent a new bucket of ice instead. very disappointed.
Reviewed May 04, 2015