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Recent customer comments

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based on 71 reviews
  • Cleanliness 6.3
  • Facilities 5.0
  • Location 7.0
  • Room Comfort/Standard 6.6
  • Service 6.8
  • Value for money 6.1
  • Food/Dining 5.8

Tobias W.
August 22, 2013
maximun 2 stars for this hotel.
old, dirty and swimming pool without water
It was my worst experience for staying in hotel ever. The hotel with 3 stars and this price category in Ayutthaya should provide more than this. It was dirty, bed was not in the good condition, swimming pool was without water, their staff sat in the breakfast room was cleaning the cutlery. not recommended!

Brian G.
United States
August 01, 2013
I was here to tour the city's historical sites.
The location on the river was enjoyable with a balcony to view it from. The room was spaceous and having wi-fi in the room was helpful.
The view from the room across the river was good, and the room had a balcony from which to enjoy the view. The room was spaceous, clean and in good repair but the bathroom needed renovation. There were numerous cracks and the shower head was fastioned very low, aimed at a level that reached only to the top of my chest so I had to hold it in my hand to take a shower. On my way out I checked into another room that was open and its shower head was properly placed. Having free wi-fi in the room was nice, and the signal adequate but a router was right outside the door. Other rooms may not fare as well. The breakfast buffet included with the room was quite basic and there was not much variety for international travelers. It was obvious that it catered to local preferences. The menu also did not have a lot of variety, and I passed up eating dinner there and bought some snacks from a convenience store close to the entrance of the hotel instead. I had hoped for something basic like a hamburger but it was not on offer. The pool is rather small and access is through a passage from the restaurant area. In my case this didn't matter as it had been drained and was undergoing maintenance. This was disappointing as one criteria I had used in selecting the hotel was that it had a pool. With some extra renovation and attention to style and decor this could be a more enjoyable place to stay. I walked through the lobby of The Krungsri River Hotel and it was quite a bit nicer, as was the pool. It had rooms offered at about the same price and a location better suited to my arrival and departure by train.

Alan S.
March 19, 2013
Pleasent central location
location, value for money and friendliness of staff
I enjoyed a one night stay here. Room was comfortable and I had a goopd view of the river. The room was also quite large and very clean. I had no probelsm with the hotel while I was here.

Kristen C.
February 01, 2013
Beautiful hotel and very spacious rooms
Great view, nice pool, large rooms, gym
Enjoyed our stay, huge room with a great view. Good value for what we paid.

Stewart L.
United Kingdom
January 26, 2013
Seen better days.
View and huge room.
Not very efficient staff. Hotel having a conference so their focus was on that. Dirt and rubbish around the pool. Endless boring fight with Agoda about the rooom rate. Horrile breakfast. Very slow about making up the room (after one in the afternoon).

Andrey F.
January 13, 2013
Good river view location
Spacious rooms but the building needs some facelifting
Wifi unstable. Bathroom is very old Mosquitos in the room

Soren T.
November 29, 2012
Good location, but old an poorly maintained
Good location at a low price
Although located very central and right on the river bank, this hotel did not quite match the relatively low price. Many things were "out of order", there were dirty dishes with leftover food in the corridor for two days, and the pool was dirty. In general the hotel was not well kept. We payed for a bed for a one year old, but the hotel had no cribs.

Constanza H.
October 06, 2012
The newest hotel building is the best
Huge rooms
The people at the hotel were very nice and friendly.

John B.
New Zealand
July 31, 2012
Great location and large rooms.
The view and the large bedrooms.
The best features of this hotel were its location and the very large bedrooms. The rooms were good but the whole hotel is looking very tired. The staff were not that helpful, the swimming pool was bad and the service from the dining room was awful.

Ann S.
New Zealand
May 14, 2012
Hotel tired looking
The river viiews
very spacious rooms with kitchenette, but no crockery, cutlery, kettle. vary bare. breakfast is very ordinary, staff are not very good with the english language. i think you can do a lot better than this hotel for the price.