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Excellent 8.1
Based on 3834 reviews

Recent customer comments

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Excellent



based on 3834 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 8.1
  • Room Comfort/Standard 8.5
  • Staff Performance 8.2
  • Value for Money 8.6
  • Food/Dining 6.8

8.3 Fiona P.
Australia
January 08, 2013
Lovely serviced apartments, great location.
Gym, pool, room, reception
Great apartments, staff very helpful & friendly they upgraded us to a deluxe room on arrival. Staff couldn't do enough for you great recommendations - tailor, restaurant, traditional Thai dancing, directions. Definitely stay here again. Good value for money. Great location near Skystation etc..

4.3 ELENA A.
Russia
January 07, 2013
Bad old dirty hotel
Nothing
This hotel is bad. We have stayed in it for 5 days with our friend, 11 people in total and only one room of 5 was not awful. The district where hotel is situated is not central, metro is near but no place to walk around or go for shopping on foot. Rooms are old, walls, furniture and kitchen are dirty. Bed linen was used before by previous tourists, we had to ask to change it. Breakfasts are all the same each day, very plain, nothing special. Water in a shower changes from very hot to very cold and then back to very hot fast, so it was a huge problem. Bad smell in apartments. Attitude of the personnel was amazing: they said we should wait at the check out as they need to count the quantity of spoons, glasses etc. in our apartments. Choose the other hotel to stay in.

4.7 Patricia W.
United Kingdom
January 06, 2013
Poor service, smelly rooms,dangerous balcony areas
Close to skytrain
The check-in was chaotic and disorganised. Staff struggled with English (or at least had 'selective' hearing problems). We had booked a 'de-luxe' apartment and (unfortunately) paid in advance. We were taken to a room which stank of raw sewage. I asked for an alternative and was offered another room which also smelled strongly of sewage. I returned to the desk and asked to speak to the manager. My request was ignored and I was told to "come back to look at ANOTHER room tomorrow". We were both tired after travelling and returned to the (second) stinking room. The air conditioning in this apartment is noisy, cannot be regulated and the room is freezing. I informed reception of this - again, "tomorrow" was the response. The floor is filthy and has obviously not been cleaned for a very long time. The bathroom sink has a thick layer of mould. The faucets in both kitchen and bathroom are defective & water temperature is erratic. Most importantly - DO NOT STAY HERE WITH CHILDREN!! The door from the room to the balcony is difficult to lock, but easy to open. The 'guard rail' on the balcony is less than 1 meter high and has large gaps. A small child could easily fall. In fact, an adult could also fall to their death from this hazardous area. Eventually we were transferred to (another) clean, acceptable room. There are obvious issues with plumbing/maintenance and overall service standards here

9.3 Ricky S.
Indonesia
January 06, 2013
Great hotel with services
Near BTS station, free TukTuk ride around hotel area, spacious room, helpful hotel staff
We stayed for 6 days at the hotel, the service is very good, especially from hotel staff who are willing to provide assistance during our stay there. Hotel close to BTS station, there is a free tuktuk service from the hotel to the BTS station, the rooms are very large and clean. WIFI was very fast & it's free.

7.7 Jinyen K.
Malaysia
January 04, 2013
Great location and nice room
5 min to sanam pao skytrain station
5 minutes walk from Sanam Pao BTS station. (towards Mo-chit :Chatucak Market) after 7-eleven, next to nice Thai Massage shop, shortcut via narrow walkway Quiet accomodation and away from noisy crowd. Everything is good including a standard swimming pool and free WI-FI service for more than 1 residents to use the internet service. Moreover, a open kitchen is useful for me if I have bought food from supermarket. But not equipped with washing machine.

7.3 Stephanie L.
Singapore
January 04, 2013
A little more than average hotel but good service
Very good service, clean
It was pleasant but the room toilets had some problems. The shower's mixer is inconsistent, sometimes giving out cold water and sometimes extreme hot water. Nonetheless, the service of the staff is very good. The rooms are clean and the apartment is new. Beds are a bit too soft and the air con is abit dirty.

6.3 Uichol K.
South Korea
January 03, 2013
In a remote area
Good service
The hotel provides good service but it is a remote area of Bangkok. It is not very close to Duan Muang airport. There are no restaurants or shopping around the area and thus it is not a place you want to stay more than a day or two.

7 Yee L.
Hong Kong
January 03, 2013
big and convenience serviced apartment
very big
This serviced apartment is very near to BTS station, only take few minutes walk, of course, use short cut is faster but need a password. However, the breakfast is so bad, if you stay more than 3 days, you must feel nothing special.

7.3 Yee L.
Hong Kong
January 03, 2013
Convenicence
big and simple
This serviced apartment is very near to BTS station, only take 3 minutes walk, of course, use short cut is faster but need a password. Only one 7-11 shop around the serviced appartment, no more restaurant for eating. The breakfast is so bad, if you stay more than 3 days, you must feel bad

9.3 Sherilyn N.
Singapore
January 03, 2013
Awesome apartment!
pictures are exactly what we got, spacious apartment, clean
Travelled with a group of friends. we were satisfied with the warm welcome by the concierge and front desk. Was upgraded to a 3 bedroom apartment for the first day so that we do not need to shift rooms the next day. Apartment was clean and spacious. Apartment was just 5 minutes walk away from Sanam Pao BTS Station, which is the direct line to Siam, Terminal 21, MBK, Jatuchak etc. Convenient. Safe to live in as the area has good security.