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Verified traveler reviews

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based on 1150 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 8.2
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.7

Jannie C.
May 04, 2015
I will stay here again in my next trip
efficent customer service, nice breakfast, clean
I have requested them to arrange a bday cake for my friend's birthday and they have offered as complimentary.The customer service and location was good that I will recommend my friends to stay in this hotel.

Kim L.
May 03, 2015
clean, value stay
good location, clean, good service
everything ok

Jarren H.
May 02, 2015
A great place to relax
Beautiful room and convenient location
Was given an upgrade to a suite room on arrival as the standard room was not available. Of course the room was more than I was expecting and was a gorgeous room especially for the price. A very positive experience all around except for the room service I ordered a hamburger and it was very underdone. Was disappointing especially considering the price of the food.

Henriette S.
South Africa
May 02, 2015
Great stay!
BreKfast, staff and location was good

Anna F.
Hong Kong
April 28, 2015
Fairly close to teh BTS
Nice neighborhood, good decor, shops and restaurants nearby
I had booked a non-smoking King room but when I checked in about 3 pm was told that only Twin rooms were available because the previous guests extended their stay until 6 pm. I was given the option of the Smoking King or non-smoking twin but I feel that most 5 star hotels would do an upgrade under the circumstances. I was definitely disappointed. It is very close to the BTS but I will probably choose another hotel in the vicinity next time I stay in Bangkok.

Philip M.
April 21, 2015
Great VIP service in the club lounge
The best parts of this stay were due to thegood food and service in the club lounge. The fast and reliable internet was also a nice bonus.
We paid a bit extra for "The Club" treatment on the upper floors. The service (especially from the male staff member) was superb! It was great to have some light food and cocktails each night before going into town for dinner or other activities. The club lounge was peaceful and relaxing -- unlike the incredibly busy buffet food floor and public (ground floor) reception area. It was much nicer to have breakfast in the club lounge than in the standard buffet area. One of the little annoyances we had was having to get new key cards on a daily basis as they would continually fail to work when we would get back to the room. We were also surprised at how dated some of the features of the room were despite it only being open a few years -- there were small patches of mold in the corners of the shower and large scratches in areas of the wallpaper, walls, and woodwork around the desk area in the room. We were very happy with the speed of the internet however as it was one of the best of the many hotels we have stayed in while visiting Bangkok.

Amy O.
New Zealand
April 20, 2015
great location and comfort
We will definitely be back to stay at the Aetas Bangkok. It is a little more pricey but it is well worth it.great location close to the sky train etc.

He L.
April 11, 2015
location, room condition, service
good location, 10minutes walk to BTS, 2stations to Siam. Comfortable room

Jamie B.
New Zealand
April 01, 2015
okay but have a look first
location, Lobby, pool
Although our first room was very smelly we stayed in there 1 night but after that we requested a room change this was done and an upgrade given. Next door to us also changed room due to the smell. Staff were good in the room department but reception was little lower than standard as one staff person was quite rude with facial expressions. This is in no way a 5 star hotel for room quality I would rate 4 star max. Even though the above it still is a nice hotel with great location for our needs.

Kanuengnij T.
March 17, 2015
Clean and modern. Good location
Location. Room condition. Quick service by staff
Very clean and modern room. Got in very late for check in and had been upgraded to a one bedroom suite which was very spacious. Only thing was that the room was not cleaned properly as there was a patch of water on the carpet and some trash in the bin but these were minor issues. Helpful staff. Location very good for business meeting in the CBD. Easy to get car parking space.