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Very good 7.0
Based on 8668 reviews

Recent customer comments

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Very good

based on 8668 reviews
  • Hotel Condition/Cleanliness 6.7
  • Facilities 6.3
  • Location 8.4
  • Room Comfort/Standard 6.8
  • Staff Performance 6.8
  • Value for Money 7.0
  • Food/Dining 6.6

6 Mujib S.
July 25, 2015
Awful but best choice for Baangladeshis
location, Bangladeshi and indian food, travel and tour agencies
Even at the tower wing where we stayed, things are not clean. Shower broken down, room looks decades old. Badly needs refurbishing. Staff attitude is horrible. They feel as if they are doing you a favor. Despite rude behavior of the staff, the hotel occupancy is outstanding. That's because it's almost a home for Bangladeshis and Indians. If you are from these countries, you don't feel that you are away from home. Horrible, but will again come back because of the location and other advantages as a Bangladeshi.

2 Vishal S.
July 25, 2015
Absolutely un accommodating hotel !!
Bad !!!

7.7 ASHIT B.
July 25, 2015
Good for family and location also best.
location,Night Life and shopping.
As my desire, i stay with my family 24th floor in connecting room.This is realy fantastic.Everything is OK except breakfast.All item not available and no body their responsible.Breakfast to be up grade.

8 Helaluzzman C.
July 25, 2015
overall it is a good hotel.
Availability of Bangladeshi food stall inside hotel comolex.
My stay was good. Only problem we faced that the hotel authority supplied us two set of towel and other complementary things though we took an extra bed and paid for the extra bed. Every day we had to asked them to supply one more.

5.7 Ian M.
United Kingdom
July 25, 2015
12 day Thailand visit
the location is good close to BTS and nice restaurants, the chinese in ground floor tower block is very good and the pool was ok
We walked in and were immediately hit by the smell of dampness now this was not a small hotel lobby its quite a vast space and the smell was strong, Reception was ok i guess 2 giggly girls who spoke very little english, Our bags were at the room before us and the bell hops were all nice guys 100 baht on the first encounter goes a long way. Room service ! Hmmm if u get what you ordered well done if its warm even better if its edible result ! The pool was fine again small and dated as with the rest of the hotel. They have a lot of birds in aviarys all over the place and a lot of them were in need of attention yes plenty food plenty water but medication etc im not sure we kept an eye on a white parrot who was almost featherless and really swollen sore feet I asked a guy one day and he said he is fine he has food ! Overall the staff are friendly and a lot have been there several years, I think the management or owner needs to invest some money, maybe they are happy with there tours by the bus load who try to fit 30 people into a 10 person lift and 5 to a room of 90% drunk middle aged men who have little to no manners. Overall they seem to cater for bus tours and conferences, it is a bit of a shame with a little money spent it could be a decent hotel, As is if your ok with at least once a night a drunk male either knocking on your door or refusing to believe his key card wont work because he is on the wrong floor and just there for a few days then yes its an ok mid range hotel. Dont expect bathrobes slippers etc their not there and your not getting them anytime soon ! The spa was good the chinese restaurant was good the coffee shop does amazing banana coffee cake, theirs shops for jewellery and tailors in the lobby an indian night club and a normal night club at the other side never tried either club and the noise wasnt so bad, One big thing was yes you can connect to the wifi but that really is all you can do is connect !

July 24, 2015
good hotel to stay
neat and good
it was very good

July 24, 2015
nice hotel
stay was very good. all facilities

8.3 Trung L.
July 24, 2015
Tower Wing room
Location, Comfort Room, Value for the money
The normal room I stayed last year was actually bad, so this year i upgraded to tower wing room. Surprisingly, it was so much better: nice view, big room and a very comfortable bed.

10 Bernard P.
United Kingdom
July 23, 2015
Pleasant Stay
Location price staff
Excellent location

7.7 Kristoffer K.
United States
July 20, 2015
Great clean comfortable hotel for great price
The room was large, it was centrally located, and it was clean and comfortable.
This large conference style hotel is a great price. You don't get personal assistance and the concierge will hail you a taxi after a bit of grumbling. The music from the local clubs is quite loud long into the night and when we were picked up at 0430 for a tour, the music was still going. But during the daytime the area is quite nice.