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Excellent 8.5
Based on 2261 reviews

Recent customer comments

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based on 2261 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Staff Performance 8.8
  • Value for Money 8.3
  • Food/Dining 8.4

8 Karlsen D.
May 31, 2015
Nice hotel out from the crowded city
Location, river , view
Okay but it was difficult to communicate with the staffs. Though they try to speak an international language, you can hardly understand them. A five star hotel should invest in staffs that guests can communicate better with. Other than that, the hotel is okay.

8 Karlsen D.
May 31, 2015
Nice and quiet
Nice view and quiet.
Okay. .

9.7 Schepens D.
May 16, 2015
nice hotel
rooms, location ,
a very nice and clean hotel. Easy location

10 peter T.
United Kingdom
May 14, 2015
Exceptional excellent
Frinedliness Quality Ambience

9.3 Jean K.
May 12, 2015
Very nice and cozy resort, I shall return.
room & garden overall well, food is excellent, several activities provided in the hotel,
It was wonderful, people is nice and willing to provide service at any time I need. Speak very good English.

6.3 Derek B.
United Kingdom
May 11, 2015
A family by the river
Swimming Pool , Location , Size of resort
Renovation was on so mildly disapointing. This in turn probably affected how many staff etc and there is a HUGE development going on behind the hotel. Having said that it was pleasant , the pool was amazing , especially at night when the lights are on. Restaurants are good but a little expensive , but overall the service is good.

6.7 Travel Z.
May 02, 2015
nice location food and haritage all are nice
nice location food and haritage all are nice
nice location food and haritage all are nice

9.3 Yeung M.
Hong Kong
April 28, 2015

10 David O.
United Kingdom
April 27, 2015
Fantastic place to visit
Staff, facilities and location
Have stayed here every time we visit Bangkok, the stay are amazing and made us feel like royalty. ITs a nice retreat from the madness of Bangkok.

9.3 Nicholas G.
United States
April 17, 2015
Great experience!
Service, food and hotel setting
Excellent! The food buffet a little over priced for children.