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Excellent 8.6
Based on 2297 reviews

Recent customer comments

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Excellent



based on 2297 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 8.4

Somchai M.
Thailand
April 30, 2014
green sanctuary amid city
garden, shuttle boat to sky train, opp. to asiatique (night market)
i was upgrade to a very big room. this is real bonus. the garden is luscious tropical green. the swimming pool is big and deep. the shuttle fery to skytrain is surreal. one trip back from skytrain in a hot and humid afternoon. once i step into the ferry, the nice cool clean face towel is distributed to all guest and this is a really "touching" service. this hotel is opposite to the asiatique. i enjoy the restaurant, ferris wheel and night market there. i can get there by free shuttle ferry of this hotel. feel so good...

Jessica N.
Mauritius
April 28, 2014
Oasis in Bangkok
location, breakfast, ambience
this hotel is an oasis in BKK. Have stayed in a different hotels in bkk before but this one is the best. we chose this hotel because it is toddler-friendly and it is on the riverside. the hotel is huge!!! it is situated right on the riverside and it has its own boats that take you to the sky train and Asiatique (new waterfront shopping 'mall' in BKK). i wanted a room overlooking the river and we were upgraded to a newly furbished room, which 'overlooks' the river. the room was however in a corner and we cld only glmpse bits of the river when we go on the balcony. room was quite small but the bed was huge. nice bathroom. my husband really liked the resort atmosphere of the hotel and he wont mind going bk there someday. I would but only if i get a bigger room. Bfast was amazing!! Asiatique is just across the river and is abt 3-5 mins by boat. we took our daughter to the kids' room and she had fun. the staff was wonderful, attentive and very helpful.

Jodie R.
Australia
April 28, 2014
Wonderful friendly and very helpful staff
Staff , great breakfast , beautiful riverside Octavio

Jungan K.
South Korea
April 27, 2014
fun
good location, nice shuttle boat, cool restaurant
hotel restaurant was great. swimming pool is nice but not so big. room was a little bit old school. shuttle boat was quite helpful and fun to take.

caroline H.
United Kingdom
April 22, 2014
beautiful hotel, pool awsome.
pool , breakfast , staff.
hotel was lovely view from room not so good, would have preferred room over the pool . breakfast was very good.

Molly Y.
New Zealand
April 21, 2014
An escape from Bangkok hectic life
Lux, good beds and swimming pool
I have a good stay in the resort; it has good swimming pool and great restaurants. The hotel provides private boat to Central Pier and the Asiatique (night market). However there are many mosquitos in the pool area, the hotel should pay attention to this.

buran C.
Thailand
April 21, 2014
River viwe very nice
Food room good !! Swimming pool too busy .

Rance B.
United States
April 18, 2014
Beautiful Hotel on the River
The room was extremely nice, the breakfast is amazing and the free shuttle boat to Asiatique shopping area is very nice.
From the time of check-in to check-out it was a most pleasurable stay.

Thomas L.
United States
April 17, 2014
Relaxing weekend getaway
Luxury relaxing stay and great service
Great place to get away from the busyness of Bangkok, but still within reach of downtown. A relaxing luxury resort with lots of choices to dine and nice grounds to walk around.

liam C.
United Kingdom
April 17, 2014
Disappointing
Location, Pool
Thoroughly disappointing for a 5 star hotel. Rooms were dated and not cleaned to an acceptable standard. Staff are rude and unwilling to help. Most certainly the worst service I have ever received at a hotel of any rating.