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Excellent 8.6
Based on 2308 reviews

Recent customer comments

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based on 2308 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 8.8
  • Service 8.8
  • Value for Money 8.3
  • Food/Dining 8.4

Andrea R.
March 11, 2014
a gem of a hotel
resort atmosphere in a busy city, excellent food, beautiful pool
Our stay was fantastic! We were upgraded to a suite which was gorgeous, enjoyed their 2 for 1 buffet dinner on the terrace with Thai dancing for entertainment, and loved coming back to the pool after a day of sightseeing. We booked a package with breakfast and it was one of the best buffets I've ever seen. They have a great shuttle boat service to a big market and the central pier which we used everyday. The best part was the staff, top marks for service.

william M.
United States
March 10, 2014
one of the best places to stay in Bangkok
location, rooms, staff
always a pleasant experience here.......................................................

Stephen W.
United Kingdom
March 09, 2014
Fabulous hotel excellent friendly staff
Friendly staff, room cleanliness, excellent facilities
Overall outstanding, we went back 6 days later for our last night! Will definitely go back again!

Timothy S.
United States
March 07, 2014
Good Breakfast/Nice Pool
breakfast, pool, and hot tub
We enjoyed the resort because of the food, pool, hot tub, and suite. The Chao Praya River is in desperate need of environmental protection.

Michael F.
United Kingdom
February 26, 2014
7 days of constant building site noise.
Food and most of the staff
Booked junior Premier Suite and did not match description or photos.Management knew of shortcomings and did nothing to alleviate or remedy. Service in Market and Riverside restaurants was offhand and poor. Kasara lounge and Brio restaurant were very good and staff attentive .Buffet food excellent. Housekeeping staff excellent. Constant pneumatic drill noise from immediately adjacent building site 7.00am t0 9.00pm 7days per week and will be so for next year. Spa good but expensive.Ferry service efficient and regular.dangerous broken tiles in childrens swimming area not repaired. Not up to 5 star standards nor the levels of care and service experienced many times throughout Thailand and Asia over many years.Would not stay again nor would recommend.

Riyanto G.
February 26, 2014
Perfect location besides Chao Phraya River
Location, big swimming pool, and free shuttle boat
The Hotel provided free shuttle boat to Asiatique, the latest attraction of Bangkok river, and also to the main ferry pier. With the free shuttle boat, it is very convenient to go anywhere in Bangkok. But, with the price we paid, the hotel room look tired and need renovation.

Milton D.
United States
February 25, 2014
Fantastic hotel
Great room with view. Great food, staff, and ambiance. Convient location

Linda G.
United States
February 24, 2014
Elegant, comfortable atmosphere for business
spa, food, atmosphere
Extraordinary elegance and comfort, world-class spa, excellent tours.

jean-louis G.
February 23, 2014
can't be beaten !
peace and quiet , excellent service , efficiency, politeness and friendliness of hotel staff at any level

Suzanne L.
February 11, 2014
Great relaxing place to stay
On the river, easy access to old city and Asiatique
Our stay was wonderful. Beautiful location and facilities.