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2015
Excellent 8.2
Based on 3233 reviews

Recent customer comments

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Excellent



based on 3233 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.9

Matthias K.
Switzerland
March 29, 2016
Good City Hotel
Spent a weekend there. Location not top top central but within walking distance to the next sub station. The breakfast buffet is quite good, though it feels a bit crowded at times. Internet works fine and fast, the pool water was on the chilly side. The view (to the parking house) wasn't that exciting.

grace L.
Singapore
March 29, 2016
Must read review
Locations is not really that near to BTS under a hot sun, if you are walking to the hotel from the BTS with kids, is about 20 mins walk not 5-8 mins. I would say 5-8 mins is Thai people walking speed. If you are there to shop this hotel is not really suitable as is not near to any shopping mall ,still prefer to stay in patunam area which is easier for shopper to drop for a few round of you items before going out again to shop. This hotel is totally out of shopping area. Heading back to the hotel is also a problem, after a long day of shopping outside. if you are taking taxi back to the hotel from Siam area, no taxi is willing to send you back due to the area, i took a tuk-tuk which after neg is 200baht on a friday night, on a sunday night is 150 baht. From Platinum mall will be 250 baht back to hotel during peak hr. So you really have to consider these rides fare if you are going to staying in this hotel. Hotel services on the ground floor is good. There is a free transit ride every hr till 5pm to the BTS but seriously if you have no kids with you, walking is faster than the Jam in BKK. Room services, its really terrible. I request for one more towel, call 2 times ,but bath towel never reach at all , end up i shared my towel with my girl. Hotel room shower room is not consistent so if you are showering the kids, please keep checking the temperature. Other than that hotel room are all fine. Breakfast sitting capacity is not enough for their guest. I saw a long queue starting 9.am. breakfast ends at 10.30am but looking at the queue i think will take another 1 hr to clear all guest in the queue. So go early say abt 8.30am.

LIT L.
Hong Kong
March 29, 2016
Excellent room
Location seems far away from BST

MAN L.
Hong Kong
March 28, 2016
Nice Hotel esp for trip with friends
Room, Staff, Pool
Nice hotel with big living room. Staff are friendly and helpful. Breakfast is good too. But it would be better if there are different dishes as we stayed four night. Price is reasonable! Overall is great!

Christian U.
Germany
March 28, 2016
March 2016
Rooftop bar, the food there, friendliness of the coworker at the lounge
Would NOT come again!

Hans E.
Germany
March 28, 2016
Overall nice, during Peak Season too expensive and can not cope with amount of guests
3rd Time in this hotel,still ok. Pool nice but by far not enough space Breakfirst Quality ok but need to wait more than 15 min for table, not acceptable for 5 Star

Jin C.
Malaysia
March 28, 2016
Great Hotel in strategic location
Nice hotel with all the facilities needed, many restaurants here, just in front of BRT or another 5 mins walk to BTS station and 2 stops to Siam Paragon. Only 1 thing to comment is the breakfast where there is a long queue due to a lot of occupants. Need to rectify this on order for every guest to have their meals without waiting too long.

Jeremy T.
Australia
March 28, 2016
Great value
Great for business and family friendly

Yumi N.
Singapore
March 27, 2016
Friendly staff, good service!
Friendly and helpful hotel staff, beautiful sky bar, big clean room!
All staff are well versed in English, and are very helpful. Location was not the best as it's quite a walking distance from the nearest BTS station. But it is relatively easy to get taxi at the main road outside the hotel. There's food within walking distance of the hotel. Overall, it's a great stay!

Stephen D.
Canada
March 26, 2016
Great Value
Cleanliness, hospitality and staff friendliness.
Excellent. Would stay again in the future.