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2015
Excellent 8.2
Based on 3235 reviews

Recent customer comments

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Excellent



based on 3235 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.9

chim W.
Hong Kong
January 22, 2015
best hotel. Just bathroom water not enough hot.
breakfast. spa. fitness & sauna. swimming pool
very good.

yushan H.
Afghanistan
January 20, 2015
comfort as home
nice staffs, beautiful room and view, comfortable bed and pillow
Yes, I do have one thing to tell, this hotel was great but air-conditioner maked noise in midnight until morning, the sound happen in every 2 mins for about 30 seconds in my small room.So,I couldn't sleep well, until I turn off air-con please make it better, then I definely come back

Frank F.
Australia
January 18, 2015
relaxing
food, staff.location. view
Relaxing

Yannick W.
Germany
January 17, 2015
Good for the money we paid
Balcony, Breakfast, Skybar
All in all it was a nice stay. Although when we arrived we were told that we got an upgrade to a high floor. I was wondering because we already booked a so called Skyline Suite with 64 sqm. and a king bed. What we got was a room without skyline view and twin beds of which I doubt it was 64sqm but maybe that was just me... They didn't have anything else available so room service pushed the beds together to make it a king bed. And by the way, we didn't have towels in our room. First time ever I had to call room service for that. Good thing is that the room was very clean and had two balconies. Breakfast was really good although it seemed it could need a bit more staff. Tables were never made up for the next guests, they frequently ran out of cutlery, whenever something like or butter was empty nobody noticed until someone pointed it out. That clearly needs to be improved, other 5***** hotels in Bangkok manage to do that way better. The zoom skybar is nice though and offers an amazing 360° view with delicious 3£ cocktails from 5:30 till 8 o'clock.

Franco T.
Switzerland
January 17, 2015
Very good !!!
The view, comfort, friendly stuff

Erika L.
Sweden
January 17, 2015
Rooms were breath taking
The pool, the restaurant food was great, our room we got was huge and super nice! Looked very modern and classy!
We only stayed for one night so I didn't get to see the skybar bit the rest was great! The lobby bar was really beautiful. Thank u

priyanka G.
India
January 14, 2015
good value for money
helpful staff...nice breakfast..comfortable room...tour desk was good too
The stay was very pleasant...helpful staff..location is in the business district. ..so if you're a tourist hotels by the river maybe a better option...however cabs and public transport were very easily available here and not expensive..the tour desk was good with options for almost all of the must do things in bangkok at a reasonabke price..breakfast spread was very good...the pool area isn't that great though...and even though the lobby was great...the hallway from the elevator and the room wasn't clean at all..the carpet needs a change or cleaning at the earliest...leaving these couple of things..the stay was a good value for money...I will recommend this hotel for the price..

TAN M.
Singapore
January 09, 2015
quiet location not rowdy
clean room, variety of breakfast and quiet place
My stay with my wife was quite pleasant. .but the staff not so friendly. When they see you..They don't wish you at all.and the location quite away from shopping center and place of interest.

Liew H.
Brunei Darussalam
January 07, 2015
Simply amazing!
Location, Ambience and awesomely friendly staffs
Love the sky bar and the staffs were very friendly and helpful!

Nur M.
Malaysia
January 06, 2015
Great location
great location, clean rooms, prompt service
Great experience, the children loved the swimming pool, and we appreciate the welcome drink as well