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2015
Excellent 8.2
Based on 3222 reviews

Recent customer comments

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Excellent



based on 3222 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.4
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Service 8.7
  • Value for Money 8.5
  • Food/Dining 7.9

Clarissa T.
China
July 14, 2013
clean hotel with friendly staff
nice design, clean, friendly staff
We stayed in the premier room, nice twin beds, bathroom and closet are fancy. During our stay, they were doing constructions somewhere around the hotel and so it got really loud and bothered our sleep. Food was so-so. We didn't get to use the pool but it looks really nice. Overall it was nice, we got what we paid for.

Clarissa T.
China
July 14, 2013
just okay but expected more from anantara.
nice pool, very friendly and helpful staff, clean
I wouldn't say my stay was special, I actually expected more from Anantara since it is a world renowned hotel. We stayed in a 2 bedrooms suite. The master bedroom was above par. Particularly love the spinning mirror. The bed positioning could be changed a little as it was a very awkward little path between the sofa, the bed and the working table. If we weren't careful we could easily get bruises. En suite bathroom with a cute bathtub and raining shower. Nothing to complain about the master bedroom. On the other hand, the second bedroom feels like (and looks like) a very small $25 budget hotel room. It consisted of two single beds, NO TV, probably a quarter the size of the master bedroom and the downgraded bathroom is outside. Living room has a nice sofa overlooking the balcony with a city view, the TV could use more international channels though. We only used the kitchen to make coffee so nothing to complain. Toiletries are actually good enough, I just find it weird that they provided loofahs but not toothbrush. Lotion, conditioner, shampoo, bath gel are provided in big dispensers; which is not a problem for me until they start filling our bath gel with water after we ran out of it!! Overall stay was not bad, but for a five star hotel its needs improvement.

LEIMENG S.
China
July 13, 2013
good food,but a little expensive
bed, night view, the breakfast is nice
We arrived at 12:30, the man at the check-in counter asked us to wait until 2pm cause the customer in the room had a late check out or we can pay extra money to upgrade.As we only stayed for one night we agreed to wait. But when it was 2pm we still cannot get into our room as he said the room is under check. It was almost 2:30,we asked the manager for help, he gave us the key very quickly. I think the man held our room key on purpose. After all, the room and food was good but the wifi is not for free.

Wong T.
Hong Kong
July 12, 2013
A comfortable hotel
great breakfast, big and clean room, attentive staff
The hotel is honestly a little bit far from the Chong Nonsi BTS station, so it is better to take the cap at anytime. But the room is very spacious with modern decor. All the staff are very friendly and helpful. The breakfast is exceptionally great with a wide variety of food. It is extremely reasonably-priced with such good services, great food and big room.

Mariko T.
Japan
July 11, 2013
Good for 3-4 person
Large sized living room, 2 bathrooms, breakfast
I'm satisfised the room size and the number of bathroom. It's located in a bit inconvenient place which is far from the subway station and hard to catch taxi as well.

Hoi Y.
China
July 10, 2013
Nice
Nice breakfast, clean and comfortable bed
It is a pleasant experienece. The breakfast is good. Bed is comfortable.

Au H.
Macau
July 10, 2013
Relax n enjoyable
Close to BTS, supermarket n 7-11 nearby, Large room
Free wireless/wired internet in our room, however it's free for 30mins only per day. Free unlimited wireless internet at lobby, restaurant and swimming pool area. The hotel is not located at the main street and not all the taxi driver know how to reach to the hotel.

cheryl R.
Australia
July 10, 2013
Beds are like sleeping on a cloud
Sound proof rooms, large pool, dinning
We stayed 5 nights and enjoyed every minute, we choose the Kasara Club package and it was great. The upgrade to a one bedroom apartment was wonderful as there were two TV so one each haha. He could watch Aussie football and i could watch my movies. The beds are like sleeping on a cloud and the two pillows each were just as soft. The lounge and kitchen are are massive with a mini bar, kettle and even a toaster. Two bottles of free water and they replace the tea and coffee everyday. The bedroom and lounge have separate balconies with a lock up high out of reach of small kiddies. The bathroom is the biggest one l have seen on my travels a big walk-in shower and separate bath tub plus all the toiletries that you could ever need. The first morning we had breakfast downstairs but deceived on to go to the Kasara Club for the rest of our stay its much quieter, the snacks that they have all day are only sweets and coffee,tea or soft drinks which is ok. Cocktails and nibbles also little petite fours while sitting on the 37th floor balcony watching all the city lights was enjoyable every night so there was no need to go out. We did our shopping during the day the boys at the front were only to happy to ring a taxi and they made sure the metre was on. If you walk down drive to the main road from the hotel and turn left there is a Villa Supermarket that sells everything beer included. If you like street food there is are a few small stalls just before the supermarket. The station is a little further on its not that far a easy walk.

Scott A.
United States
July 08, 2013
nice stay, good staff
free internet, large rooms, large bathrooms

Shelly L.
Malaysia
July 08, 2013
Great hotel for family stay!
Clean, spacious and good breakfast
Pleasant stay for 6D5N, very spacious room for 2 bedroom suite, bed is comfort and overall is very clean. The buffet breakfast is good too! The only downside is the cooking facilities, there have an open kitchen but not allow cooking and no cutlery also. About 15 min walk to Chong Nonsi BTS station, is not so ideally located if you stay for shopping or sightseeing, is a quite hotel suitable for family with young kids.