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Very good 7.6
Based on 7638 reviews

Recent customer comments

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Very good

based on 7638 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 6.8

Anthony F.
Hong Kong
February 23, 2015
Convenient, tidy with politely staff.
Staff, location and value for money.
Very good

Guarn K.
February 23, 2015
Best location. But cleanliness is not good.

May L.
February 22, 2015
A place we go to for the past 15 years
Location, friendliness of staff & new lobby
Generally ok. We stayed in the Junior Suite and the cleanliness can certainly be improves.

Kristina R.
February 21, 2015
Comfortable stay
location, convenience, cleanliness
The hotel is just right across Central World. You'd have to use the pedestrian overpass to get across. It's also about 5 minutes away from the train station (you can pass by the sky bridge that connects the stations and some malls). Big C supermarket is right beside it, it's a mini-mall that has food and money changers as well. The location of Arnoma is perfect. The room we had comes with free breakfast, it gets pretty crowded in the morning but you don't have to worry about not getting a seat, food is just okay but there is a wide selection from cereals to salad, i loved the fried rice and the ham they make. Room is clean as well, service is impeccable. They were nice enough to let us leave our luggages since we're leaving late. We alsoleft our luggages before checking in coz we got there early. My only problem with Arnoma is they didn't reply on my emails before we checked in. After our stay, i believe that i've left my scarf in our room, emailed them about it and they only got back to me after 2 weeks. So maybe there could be room for improvement on that. Oh, and they said they didn't find my scarf there, but I'm pretty sure I did, but of course it's their word against mine so I just took their word for it. The lobby's also beautiful and they haven't finished constructing it yet. Bottomline, I would recommend this hotel for its comfort and convenience due to location.

Vernon K.
February 20, 2015
Served the Purpose
Location Location Location
good pleasent

Russell B.
United States
February 20, 2015
Close to Central World
Close to shopping, Big C was very convenient, Central World was across the street
Our stay at Aroma was very pleasant

Lisa H.
February 20, 2015
Great location and value
Price location and staff
Nice room pleasant staff. High recommends

Hong Kong
February 19, 2015
Nice location
Good Location, big room, good price
Very convenient!

Praditya P.
February 19, 2015
Outdated and poorly maintained room
Breakfast, location and staff
The room are outdated and poorly maintained. We stayed for 3 nights and since the 2nd night we didn't get the floor mat in te bathroom. The breakfast was great except for the omelette which was undercooked. The staff was friendly and helpful. The location are great, across the street from World Central Mall, next to Big C groceries store and a few minutes walk to BTS station

gilles S.
February 19, 2015
4 Stars are you kidding??!!??
Staff from the reception was aweful. Putting us in an old room with a poor view. Then we had to change room and pay an extra a day to get a normal room and breakfast was suppose to get include but we got pushed from it the next morning. Hopefully on Thai from the Loundge give us free access and was really nice to us. Thank to his humour and kidness our stay was ok.