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2015
Very good 7.6
Based on 7644 reviews

Recent customer comments

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Very good



based on 7644 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 9.2
  • Room Comfort/Standard 7.5
  • Service 7.4
  • Value for Money 7.6
  • Food/Dining 6.8

kiu M.
China
December 05, 2014
attached to Big C.
location, location, location
great, value for money

Lily K.
Indonesia
December 04, 2014
Worth the money
location, cleaness, food
The location was really great! Everything -food, mall, the famous four faced Buddha are in walking distance. Skytrain, taxi, even tuk-tuk were easily reached by. I will surely come back.

Chia L.
Singapore
December 03, 2014
7D6N stay.
Location, cleanliness and customer service
The hotel is located at the heart of the shopping district which was really convenient. Big C supermarket is located just beside the hotel which was really convenient as we needed to get necessities such as toothbrushes that the hotel didnt provide. Lobby was grand-looking with a comfortable lounge. Staffs were really helpful and informative when we called for room service or for taxi etc. However, the room was too dimly lit with what seems like only ambient lights which were warm toned that provided the lightning. The power source was hidden behind the curtains and almost behind the television and the two outlets were so closely placed I could only use one at a time, therefore defeating the purpose of having two. (Impossible to charge 2 phones using the standard plug into the 2 separate outlets at the same time) So having a multi-outlet adapter is a must as we needed to charge our phones and use the hairdryer/water kettle etc. Moreover with the power source located so inconveniently we couldn't close the curtains when sleeping. Could have placed the power source at a better location. Room was kept tidy and clean. Swimming pool should be avoided as the water was really dirty looking and cloudy as we couldn't see another 5 metres away even with goggles on. Chlorine smell was way too overpowering. It wasn't really value for money and despite the location and great customer service I would pick the other hotels I've stayed before over Arnoma if I were to return to BKK again.

David D.
Australia
December 03, 2014
Location
Location, Service and friendly
Great

pablo S.
Australia
December 03, 2014
its a ok hotel
close to shopping centres , good location ,
it was ok , good location , clean rooms ,

Ong L.
Singapore
December 02, 2014
Not bad
Polite staff, easy to find, near shopping area
Like: - Everything is great, place easier to find and get around. - The shower and bath tub are separated. - Staff very polite and helpful. Gave appropriate advises. - Fast response from the technician when i have issue with the lighting in my room Can be better: - Brighter room - Provide in room slipper - Door/ curtain for the basin or wash up area

Chan S.
Singapore
December 02, 2014
All are good, but no toothbrushj provided.still u
Location, very good room are clean and
Great, but no breakfast, I stay at Furama silom less expensive with great B/F, but location a bit far.

Khor L.
Singapore
December 02, 2014
Disappointed
Location only
Unpleasant experiences to stay here,lousy customer services and the rooms are not met the epectation.

Kheang R.
Cambodia
December 02, 2014
Best shopping location
convenient, friendly and reasonable room rate
I always stay in this hotel whenever i go to Bangkok, Thailand. This hotel staff always has a big smile on their face, from concierge to front office manager. I always feel comfortable and also feel safe staying in this hotel due to the staffs are very helpful. Mr. Prayoon was always very helpful.

Roy N.
United States
December 02, 2014
a big disappointment
nothing
Half of the lights could not be switched on. The main bathroom light could not be switched OFF! The desk chair was broken; a leg fell off when I tried to move it back in order to sit down. The hotpot for making water for coffee had a short plug and had to be used on the floor in order to reach the outlet. The shower was un-adjustable and basically one stream of water. The staff was unfriendly and unhelpful, couldn't seem to bother with you for more than a couple minutes.