arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (18693)

Business travelers (1400)

Couples (8523)

Solo travelers (2596)

Families with young children (1909)

Families with older children (1777)

Groups (2488)

Very good
7.6
based on 18693 reviews
Hotel Condition/Cleanliness
7.4
Facilities
7.3
Location
8.2
Room Comfort/Standard
7.6
Staff Performance
7.5
Value for Money
7.4
Food/Dining
7.5

8 John J.
Faroe Islands
April 16, 2016
Nice big room, with good view, nice big bed, nice
It is close to shoppinh centers, and there is a big marked just outside the hotel selling choths and other things, it is easy to get a taxi, but some of them are greedy, they try to overcharge you, far too much. We ordered taxi from the hotel counter to the airport, which was a fair price, 500 bath. The staff was very helpfull and kind in many ways. You have to pay 3000 bath in deposit, when you sign in, which I think is a bit much, it is just like they think you are going to break or steal something.

7.2 Audrey F.
Indonesia
April 16, 2016
it was alright
the 360 revolving deck was under maintenance. the room was pretty big but not the cleanest

7.2 Duc D.
United States of America
April 13, 2016
Exellent location
Great location for shopping. Nice restaurant and friendly staff

6 Pauline L.
Singapore
April 16, 2016
Hotel seem a bit old not as expected.
The hotel seem a bit old in the internal look is time to upgrade to bring up the expectation standard. The location is convenience to shop and mall.

9.6 Halina G.
Poland
April 13, 2016
Resume
Very good hotel for this Price.

8.8 Nabilah R.
Singapore
April 17, 2016
Lovely!
Good location as it's a 5 to 10 minute walk from the train. Pratunam Market and Platinum Mall is a couple of minutes away. The rooms in the hotel seems a little old and the area around the hotel isn't that clean either. Wi-Fi connection seems to be slow/disconnected from time to time so I suggest to get a SIM card if you'll be using a lot of Internet. The staffs were really friendly (keep up the good work!). I requested for an early check in as I reached Bangkok at 8AM and check-in was smooth. Overall, I had a really pleasant stay!

10 AIZUDDIN J.
Singapore
April 15, 2016
nice good value for money
nothing to complain everything is satisfactory

7.6 Khoh Y.
Singapore
April 12, 2016
Hotel near pratunum shopping area
Hotel is located very near pratunam area. Good for shopper. Room and facility needs some renovate to gloom up the place

4.8 Tan T.
Malaysia
April 11, 2016
Worst staff attitude in Bkk
First stay was two days ago cashier show me the black face and shouted at me. This round was duty manager . Haiz.. I always thought of Thailand is "land of smile" . Or may be I'm Asian??

5.2 Chin O.
Singapore
April 10, 2016
Smelly room and NOT what you see is what you get
We booked Superior Suite from agoda, the picture look very nice. However, the room that they gave us is NOT what it is shown in the picture and the room stinks (rotten smell)! We request for room change. 2nd room also stink. It is the third room that we settled, room is clean, smell okay. We had a bad experience with Baiyoke Sky Hotel cleanliness and over promising room picture.