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Very good 7.6
Based on 18818 reviews

Recent customer comments

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Very good

based on 18818 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 7.5

8 Sok W.
February 21, 2015
Pleasant Short Getaway
The location is great if you love shopping! There are shuttle buses to the train stations as well. Love the view from the restaurants!
Stay was pleasant and the room is spacious. The only gripe is that there are many tour groups that go up to the observatotories in the hotel. The entrance to the hotel is always packed with people and it is a steep staircase with no side handles so it is not convenient for elderlys. Also the lifts to the hotel lobby is always packed with these tour groups, making it inconvenient at times.

9 Phuong L.
February 21, 2015
Good view from the room!
Food, view, and facility
The buffet was really good cuz there were various choices. The room was good generally and had a good view. However, the lifts made us feel inconvenient and the ground floor was always crowed because of the tours.

7.3 Marcin S.
February 21, 2015
no free wi-fi in room
fruit bar, view
The major frustration was pure Internet signal in a lobby, and no free wi-fi in a room. also long waiting for lifts.

7.7 Jie Y.
February 21, 2015
nice room but noisy location, wifi too expensive
Good view of the city, nice food, nice service
The room and service are good, but many travelers there, noisy and crowded. And the wifi 400baht per day, holly cow too expensive.

4.3 Thant A.
February 21, 2015
Need more effort on cleaning
Well prepared for honey decorations
Feeling was not cleaning after found cockroaches

7.7 TONY B.
February 21, 2015
big room,view,Golf
Beautiful Hotel,rooms are large and not outdated,,Hotel has a number off buffets that are all good,hotel in the centre off large market,,,,only thing i didnt like was they charge 400 baht for 24 hours off wifi in your room if you want wifi,,they have a golf range with a bar that has free wifi so that what i would recommend

6.3 Adam D.
United Kingdom
February 20, 2015
Nice views
The view. Convenient for shopping
Hotel room was fine. We had a card to open the door and use the lift but we often had to try several times before it would work. And when we wanted a taxi ordered the hotel staff supported the taxi driver in refusing to use the metre and tried to get us to pay a price several times above what it should have been.

7 ofir K.
United States
February 20, 2015
Lines in elevators
Big room , nice crew, buetifull hotel. Great location
long lines in the elevators to the lobby, the mattresses in the room need some pading , the lobby have a bad smell , Other then this the hotel is great , I will go back

4 Serge V.
February 19, 2015
worst experience in Bangkok. Avoid this hotel.
Terrible. Started with no bellboy what so ever at the ground floor. You carry everything yourself. Stairs up between a lot of visitors for the top floor viewing. Those people are prioritized also in the elevators. taxi not allowed to drop us at the enter zone. Got a room with 2 giant steel bars IN FRONT of the windows. Really ?..? Wrong info given by staff. Super long line to use elevator. Getting pushed and drummed into a overfull elevator on sky and space level elevators. Non friendly personal at breakfast. Cart with dishwashing plates runs on your heal.Another had to say sorry the pusher ddidn't bother. Difficult to catch the shuttle find it yourself and gone before time. Shuttle is dropoff only need to come back by taxi. No pickup service. WiFi in lobby didn't worked for us any assistance was not with accurate information

6 Stuart T.
New Zealand
February 19, 2015
Busy Place
Big Rooms Clean Comfortable
It is a bit chaotic to get to Reception and to the rooms. The elevator up to reception seemed to be always busy. As was the reception area. The staff seemed to be coping, but seemed on the edge of being stressed out all the time. We were upgraded, which was great - the room was huge, about 3 different rooms/areas - but most of that was dead space. A bit odd.