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Very good 7.6
Based on 18979 reviews

Recent customer comments

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Very good

based on 18980 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 7.5

Harjit S.
United Kingdom
January 04, 2015
view from the room and location
We checked into Baiyoke over the new year and were very dissatisfied with out stay. After staying at various 5* hotels around Bangkok we were very much looking forward to spending New Years at baiyoke due to our room having a great view. When we got to the hotel the staff were very disorganized and delayed. We even decided to upgrade our room just to speed up the checking in process. Staff were very rude and incompetent dealing with any requests we had. Me and my partner were thoroughly disappointed. The hotel is more of a tourist attraction than somewhere feasible to stay. Guests visiting the rooftop bar and viewing platform are valued much higher than hotel guests. Use your money wisely and book elsewhere there are far better hotels around the city with equally if not better views!!

Hong Kong
January 04, 2015
This is probably the worse 4-star hotel experience
Breakfast in 78/f, 5-min walk to airport express
No free in-room wifi ( or at a charge); No water provided in restaurants (or at a charge) ; Bathroom towel felt old and unclean; You can feel a strong vibration in your room when someone next door opened or closed the doors; You don't feel the hospitality from their staff as in other 4-star hotel in Thailand. Not recommended to any serious traveller

January 04, 2015
Many small cockroaches in the room
The hotel staff are gentle & nice.
We checked in on the New Year 2015. Supposed to be a 3 nights stay in the same room. But we ended up shifting room every morning. We were given the key to stay at level 59. After we complain that there were many small cockroaches spotted in our room (bathroom, dressing table, TV console area, etc), they shifted us to the lady's level (which is at level 63). We happily shifted up expected there should have no more cockroaches. But to my great disappointment, we spotted cockroaches, 2 small cockroaches was under my pillow, 1 or 2 cockroaches at the tv console area. + There were water leaking out from the bathing area towards the toilet door ( which I personally find it very dangerous, as you might slip when you are walking into the bathroom). + The wood at the tv console area was too old. When we boils water, the heat get into contact with the wood, thus came an awful smell. The next morning, we gave them our feedback again, and they shifted us to even higher floor, claiming it was VIP room at level 73, and this level has been newly renovated. And this room ain't any better, except that we were lucky enough not to spot any more cockroaches. The water still came leaking from the shower area & the water totally don't have any hot water. The air-con was extremely cold at certain time even though we tune to 30 degree all the while. The bath tube's water took great time to drain out water. Overall, me and my mum was greatly disappointed with this hotel.

zofia K.
January 04, 2015
the view is your main reason to stay here
views, breakfast
The hotel is slightly warn, with a feeling of being decorated in the 90's. As in every huge hotel you're lost in a crowd of tourist groups, and the staff is merely polite. There was some issue with our booking, and they upgraded us into a deluxe room (thanks!), though 'only' on the 23rd floor (pity, since we booked it mainly to be over 40th...) The breakfast is a huge buffet, with options from all over the world, served with a view. We recommend taking it at 6 am, with the sunrise. Also- take dinner at one of the restaurants on the 81st or higher floors - sunset was stunning.

January 04, 2015
Reasonably priced hotel in Bangkok shopping area
good breakfast, nice rooms and perfect location
Very good. Like always bfast was satisfactory. Rooms clean and airy. Location convenient for my needs.

Kay M.
January 03, 2015
I came to the hotel for the view. And we got a huge room with one small window. I mean: a really small window. When I book a hotel and pay extra, I want a view. There are rooms with two bigs windows. But the staff though customers who book don't deserve this.

Linnaeus C.
January 03, 2015
Hotel clealiness & staff mannerism must improve
Close to shopping outlets
Overall a convenient hotel to stay. Room lacks lighting with toilet sink choke. Several Front line employees lack motivation and lacked the customer contact efficiency and service quality delivery.

Thomas C.
January 03, 2015
Old, smelly, ignorant staff
Not good at all

January 03, 2015
good, but there's room for improvment
location, price, stafffs are helpful

alif A.
January 02, 2015
feedback comments..
service.. location.. facilities..
This my first time stay at boiyoke sky.. everything is good.. about the service also.. a lot of facilities.. coffee shop.. family mart.. ext..