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Very good 7.6
Based on 18979 reviews

Recent customer comments

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Very good

based on 18979 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.3
  • Location 8.2
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 7.5

Theodore C.
United States
July 26, 2013
Overpriced, poor customer service
Checking-Out, the 83rd floor, Venting my frustrations
For the price I paid, my room was bland and not worth the money. When I told the staff about my displeasures, they were uncaring and rude. They were very unhelpful and did NOTHING to provide any level of customer service. Plus, there are always mobs ,tourists plowing their way through the hotel. If you want to see the top level, buy a ticket for it, but don't waste your money staying here. Rude management who don't care about the customers since they have hundreds of new ones checking-in daily.

frida I.
July 26, 2013
great view from the roof top
the roof top, walking distance to shopping area, helpful staff
As it is a tallest tower in bangkok, its view from the rooftop is great. We can see all of the town from there. Different kind of restaurant, from casual to fine dining. It makes our dine time experince vey exciting.

Rowan P.
July 26, 2013
Good for a short stay.
Nice city views, friendly staff and big rooms.
We stayed for one night only, to break up our flights. We chose this hotel because it would give us some nice night time views of Bangkok. However, I probably would not stay there again. It is too far to walk to a BTS station. The walk to the Airport Express is quite short, but those trains don't run often enough and are not as convenient as the BTS or MRT. If you are only station for a few nights it is a good hotel. If you need to commute often via public transport you're better off choosing something closer to a station.

jin W.
July 26, 2013
Near shopping area
Good breakfast near shopping area
Good location with all the shopping, whole sale centre. Night market is available to late night. But the traffic is very bad in the day

domingo O.
July 25, 2013
Nice and huge room
Clean, comfortable and huge
Enjoyable and very comfortable. The room is nice and huge. There are more than enough supply of towels and supplies. The employees were respectful, pleasant and accommodating. the hotel is an all inclusive need not go out to avail of other services like a mini store. our luggages were handled gently and safely. as to the is superb...we enjoyed the food so much!

Ronald D.
July 25, 2013
Only one night but great.
The room, the restaurant and the views
We loved our one night stay and were disappointed we couldn't stay for a few more.

Halim L.
July 25, 2013
Spacious ROOM and nearby SHOPPING AREA
Spacious room space, centrally located, attentive staff
Overall the hotel was great, but the fact that it was located just in front of Pratunam market makes you feel like you're in a slum area, cos too many people were sitting day and night in front of the hotel entrance. The Pratunam market is famous for its pickpocket - unlucky experience happened to one of my friend when we were just crossing the market to get to Platinum Mall. The Hotel staffs were very attentive though, but I would choose other area (Chitlom) should I wish to return to my Bangkok Shopping Experience.

Michael R.
United States
July 25, 2013
A must see
Altitude, Large Suite, Novelty
I booked a suite on the 70th floor. The view was excellent except for the metal screen that they place on the outside of the glass windows. It was just someplace that was worth going to. The buffet is located on 3 different restaurants on the top floors, 79-82. They have a HUGE selection but most of the food is cold and lower quality. Not impressed with the food but you can eat as much of it as you like. There are a few dishes that were really good so take a little of everything and find out what really is good and go for more. The view is spectacular and worth the price of about B960 per person to eat there. The room was large and so was the bathroom. Not a 4 or 5 star for sure as the carpets are older and dirty. You have to take 3 different elevators to get to the upper room floors from the street level. Once you do it a few times it is no big deal. We are here in the "off season" and didn't have to wait for elevators and there was not much crowding. The day we left there were 11 double decker tour busses that pulled in so I'm sure that it may have been a mad house at the small check in desks. I also had to pay B400 a day for internet and only allowed one devise. But worth a day or two just for the views.

July 25, 2013
Awesome high-rise hotel!
Cleanliness, Language proficiency of staff, Prompt service
Customer service is good and staff speaks English fairly well. Convenient location though BTS or MRT is not near to the hotel. Comfortable bed and room.

Cheryl W.
July 25, 2013
good location and big room
food, location, comfort
stay was okie. Internet is chargeable at 400 bhat per day per device. however there is free public wifi at the lobby but the speed is relatively slow.