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Excellent 8.5
Based on 2785 reviews

Recent customer comments

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based on 2785 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

Eli M.
United States
March 10, 2015
Banyan tree bliss
Service, service, service
Spectacular !

Ann V.
March 09, 2015
Staff friendliness and efficiency, rooms, Moon Bar
Excellent. The 2 bed room suite option with access to the club lounge was excellent value for us as a small group.

Loo T.
March 09, 2015
Great stay despite minor unhappiness
Food Quality, Service, Cleanliness
Banyan Tree Bangkok has always been my preferred choice. Service has always been excellent and quick response time to queries and requests. Club Lounge allows accessibility to food and drinks almost throughout the day especially the venue was not exceptionally convenient. However do note on their dress code when accessing their lounge areas as it was not explicitly stated anywhere but was told by one of their staff which caused slight unhappiness. Some double standard by staff did not help too. Did minor renovation to make the hotel look newer and more stylish.

Adam W.
March 09, 2015
Girls weekend
The room was gorgeous, club benefits great and lovely staff
We had a great time! Gorgeous suite, great breakfast and club benefits, we were glad we had arranged a driver though as there didn't seem to be a lot within walking distance.

Lawrence M.
United States
March 05, 2015
Second Stay
Location, staff, rooftop bar and restaurant
The stay was amazing, thinking about doing the Presidential Suit next time. The check in on club level is very relaxing, you give them your passport they give you a welcome drink and ask you to have a seat in the nice lounge area. Once they are done a valet escorts you yo your room, and your luggage will be waiting for you as it was taken by a bellhop upon you exiting your vehicuupon arrival. This hotel has the service down to a science.

South Korea
March 01, 2015
Good place
location , kind staffs, food
Good service, and fast clean service.

steven B.
United Kingdom
March 01, 2015
Great hotel with great staff
comfortable room, great staff, good location
as always a great stay with good comfort and attentive staff.

February 16, 2015
Home from home
Food, staff efficiency, cleanliness
Absolutely great first class, will recommend to others to stay

Albert B.
February 16, 2015
A romantic
Luxury, food, service
It was took short, Very nice and romantic to be in this beautiful environment and have the feeling of being looked after so well !

Giovanny G.
February 12, 2015
great place
location price and friendly