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Excellent 8.5
Based on 2782 reviews

Recent customer comments

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based on 2782 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.8
  • Location 7.7
  • Room Comfort/Standard 9.0
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.3

Russell R.
November 05, 2014
Very high standard, comfortable room, good amenities
Enjoyed it very much. The only blot on our experience was an expensive meal in the ground floor restaurant which did not live up to expectations. The rice was dry and poorly prepared, and the meal lukewarm.

Rosemarie M.
November 02, 2014
Very nice hotel
Staff were amazing and rooms were lovely
We had a very nice stay whilst in Bangkok. The staff are incredible attentive and lovely, the room was clean and big. The only issue we had were the prices of food and drinks which was comparable to London prices. We found this to be wrong, as the staff are hardly paid London wages.

Soewarno T.
November 02, 2014
Is quite nice hotel fantastic foods and nice hotel
The food services and the room
Everything is fantastic

Peter M.
New Zealand
November 01, 2014
Luxurious on all levels
Room standard.Quality staff ,Great restaurant and bar
We enjoyed our selves imensley

ChoonYin Y.
October 30, 2014
Fantastic experience at the club room!!
Staff!!! Club benefits!! Room!

Ng B.
Hong Kong
October 30, 2014
luxurious hotel in the city
room size, clubfloor, staff
This is a central located hotel with spacious, comfortable and well equipped rooms and comfortable beds. Delicious breakfast. The staff is extremely professional and service minded. Location-wise, it is near to shopping, sightseeing, metro and fantastic restaurants. This was our second stay at this hotel and we´ll always return when visiting. I would recommend to my friends who are looking for an affordable hotel in the city!

Wei C.
October 29, 2014
Great staffs,food and spa
spa,food and location

kai W.
October 27, 2014

Khoo K.
October 27, 2014
Time to upgrade
Rooftop Bar, Staff service & foods
Hotel rooms need to be refurbished as it's ageing. More promotion and discounts may attract customers as the accessibility to major shopping centre and attractions only by cab and tut tut.

Chin T.
October 27, 2014
Total Relaxation
Service, Room and Breakfast
Everything superb. Best breakfast!